Senior Manager, Sales Engineering - Enterprise

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Senior Manager, Sales Engineering - Enterprise to join our team. This is a hybrid based in Mumbai, India role, reporting to the Senior Director, Sales Engineering in the Sales Engineering department. You will join a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future as a leader in cloud security. You will demonstrate the power and agility of Zscaler cloud transformation by aligning with regional leadership and engineering to deliver strategic solutions that solve complex customer challenges. What you’ll do (Role Expectations) - Partner with Regional Directors, product, and engineering teams to close deals and deliver high-impact strategic solutions for customers and partners - Recruit, mentor, and develop a high-performing Sales Engineering team within the geography - Collaborate with sales leadership and customers to design and present comprehensive business solutions - Contribute directly to product development and enhancements for existing solutions based on market feedback - Support Geo Account Executives throughout the entire opportunity sales lifecycle Who You Are (Success Profile) - You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) - Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain - Extensive experience in presales (typically 15+ years) with a background in managing Sales Engineering teams (typically 3-5 years) - Proven ability to enable and lead teams in delivering high-quality product and solution demonstrations - Expert-level experience refining key sales engineering processes, including discovery, technical qualification, and proof-of-value What Will Make You Stand Out (Preferred Qualifications) - Experience building and leading high-performance presales engineering teams skilled in positioning enterprise-grade AI-powered analytics, automated threat hunting, and machine learning security architectures - Experience promoting complex products and business solutions at major conferences, forums, and seminars - Active participation in regional industry events or organizations as a recognized thought leader #LI-Hybrid #LI-SP4 At Zscaler, we are committed to building a te