Lead Imaging Consultant

An employee of the American Hospital Dubai is expected to promote the mission and philosophy of the hospital by acting in a caring, courteous and confidential manner towards patients, visitors, colleagues and staff by performing their duties and responsibilities according to the expected standards in order to fully meet patient care needs.

QUALIFICATIONS & SKILLS:

• Bachelor’s Degree in Health Informatics, Medical Imaging, Radiologic Technology, Computer Science, Information Technology, Biomedical Engineering, or a related discipline.
• Master’s Degree in Health Informatics, Information Systems, Healthcare Administration, Digital Health, or a related field preferred.
• Professional certification or formal training in PACS administration, imaging informatics, DICOM, HL7, healthcare integration, project management, cybersecurity, or relevant vendor technologies is preferred.
• Current or previous professional registration in Radiologic Technology or another clinical imaging discipline is advantageous.
• Advanced knowledge of PACS, RIS, VNA, enterprise viewers, modality worklists, voice recognition, image exchange, advanced visualization, and imaging workflow.
• Strong knowledge of DICOM, HL7, FHIR, IHE Radiology integration profiles, healthcare interfaces, image lifecycle management, and clinical-system interoperability.
• Knowledge of imaging infrastructure, storage, virtualization, cloud architecture, networking, cybersecurity, disaster recovery, database concepts, and system monitoring.
• Strong understanding of radiology and other clinical imaging workflows, patient identity management, clinical documentation, privacy, patient safety, and regulatory requirements.
• Excellent leadership, consultation, analytical, troubleshooting, documentation, project management, and stakeholder communication skills.
• Ability to lead complex technical initiatives, manage competing priorities, and provide support in a high-availability healthcare environment.

PROFESSIONAL EXPERIENCE:

• Minimum of five (5) years of progressive experience in imaging informatics, PACS/RIS administration, clinical systems, healthcare information technology, or a related field.
• Minimum of two (2) years in a senior imaging systems, lead consultant, solution architect, PACS administrator, or equivalent role within a complex healthcare environment.
• Demonstrated experience implementing, integrating, upgrading, migrating, and supporting enterprise PACS, RIS, VNA, diagnostic viewing, and imaging workflow solutions.
• Experience supporting radiology and at least one additional imaging specialty such as cardiology, breast imaging, nuclear medicine, oncology, dental imaging, endoscopy, or digital pathology is preferred.
• Demonstrated experience with DICOM and HL7 integration, modality onboarding, image migration, workflow optimization, incident resolution, vendor management, and business continuity planning.
• Experience integrating imaging artificial intelligence or advanced clinical decision-support solutions is highly desirable.
• Experience within a tertiary, multi-site, or JCI-accredited hospital and familiarity with DHA and NABIDH requirements are preferred.
• Experience leading multidisciplinary projects and working directly with physicians, radiologists, technologists, executives, technical teams, and external vendors is required.

Imaging Systems Leadership and Governance

• Leads the technical administration, configuration, integration, maintenance, and optimization of PACS, RIS, VNA, enterprise viewers, image exchange platforms, voice recognition solutions, advanced visualization tools, and other clinical imaging applications.
• Establishes imaging system standards, operating procedures, governance controls, service expectations, and technology roadmaps in alignment with clinical priorities, enterprise architecture, and organizational strategy.
• Serves as the senior technical and functional subject matter expert for clinical imaging systems, advising IT leadership and clinical stakeholders on platform capability, system design, integration, optimization, and technology investment.
• Coordinates the imaging applications support function, provide technical direction to analysts and vendors, and ensure issues are appropriately prioritized, investigated, escalated, and resolved.

Clinical Workflow and Systems Optimization

• Analyzes end-to-end imaging workflows from order entry and patient scheduling through modality acquisition, image interpretation, reporting, distribution, archiving, and clinical review.
• Collaborates with radiologists, cardiologists, technologists, nurses, physicians, and operational leaders to translate clinical requirements into safe, standardized, and efficient system workflows.
• Leads optimization initiatives addressing modality worklists, patient and study reconciliation, hanging protocols, report distribution, critical-results communication, image availability, turnaround time, and diagnostic user experience.
• Evaluates system enhancement requests, identify workflow risks and dependencies, and recommend solutions that improve patient safety, clinical productivity, service quality, and operational performance.

Integration and Interoperability

• Oversees DICOM, HL7, FHIR, IHE, and API-based integration between imaging platforms, modalities, the Electronic Medical Record (EMR), clinical systems, reporting solutions, patient portals, and external health information exchanges.
• Coordinates onboarding, testing, validation, and production deployment of imaging modalities and systems, ensuring correct patient identification, order matching, data exchange, image routing, and clinical availability.
• Manage imaging data migration, consolidation, lifecycle management, and archive strategies while ensuring data integrity, accessibility, retention, and continuity of historical patient information.
• Support secure exchange of imaging records with external providers and regulatory platforms, including applicable NABIDH integration and organizational interoperability requirements.
• Ensures all clinical systems training aligns with JCI standards, International Patient Safety Goals (IPSG), DHA regulations, and hospital policies.

Implementation, Testing and Change Management

• Leads imaging technology projects including new implementations, upgrades, migrations, integrations, replacements, expansions, and activation of new clinical locations or imaging services.
• Develops functional and technical requirements, implementation plans, risk assessments, test scripts, validation criteria, cutover plans, downtime procedures, and post-go-live support arrangements.
• Coordinates unit, integration, regression, performance, and user acceptance testing, ensuring clinical workflows and patient safety requirement