Employee Services Senior Officer

About the Company Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations. About the Role Are you passionate about delivering seamless People Services support across the employee lifecycle? This role is central to end to end People Services operations, ensuring accurate HR transactions, payroll inputs, employee documentation, and benefits administration. It plays an important part in delivering timely, compliant, and service focused support across a fast moving HR environment. A core part of the role is managing employment contracts from preparation and issuance through renewals, amendments, and archiving. The position also oversees medical insurance administration, including enrollments, updates, and terminations. Working across daily HR operations, this role supports smooth transaction processing and consistent service delivery. It also coordinates offboarding activities to ensure a structured and seamless employee exit experience. With responsibility for HR data management, the role maintains accurate employee records and prepares reports on attendance, leave, and employee status changes. Strong document control is essential to support audit readiness and reliable access to standardized records. The position also administers e-government platforms such as Qiwa and the General Organization for Social Insurance (GOSI), ensuring employee data remains current and aligned with Saudi labor law and internal policy. In addition, it contributes HR data analysis and continuous improvement initiatives that strengthen service quality and operational efficiency. This is a pivotal role where your precision, service mindset, and HR expertise will help create a smooth and reliable employee experience every day. About You Degree qualified, you will demonstrate a minimum of 4 years of experience in human resources and employee services operations. Your background includes hands on experience with HRIS and Human Capital Management (HCM) systems such as Oracle, along with solid knowledge of employee lifecycle administration, contract management, GOSI, and medical insurance processes. Success in this role depends on strong HR data management, reporting, and document control capability, supported by attention to detail, sound judgment, collaboration, adaptability, and clear communication. This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air. Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.

Degree qualified with a minimum of 4 years of experience in human resources and employee services operations. Hands-on experience with HRIS/Human Capital Management (HCM) systems such as Oracle. Solid knowledge of employee lifecycle administration, contract management, GOSI, and medical insurance processes. Strong HR data management, reporting, and document control capabilities, with attention to detail and clear communication.

Deliver end-to-end People Services operations across the employee lifecycle, including accurate HR transactions and payroll inputs, employee documentation and benefits administration. Manage employment contracts from preparation and issuance through renewals, amendments, and archiving. Oversee medical insurance administration (enrollments, updates, terminations). Support HR data management, attendance, leave, and status change reporting; ensure audit-ready document control. Administer e-government platforms such as Qiwa and GOSI, ensuring compliance with Saudi labor law and internal policy. Contribute to HR data analysis and continuous improvement to strengthen service quality and operational efficiency. Coordinate offboarding activities for a structured employee exit experience.