Public Relations Officer

Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Job Description We are currently seeking a Public Relations Officer (PRO) to join our vibrant team. At RHG, we look beyond the resume—we seek individuals with character, skills, talents, and a passion for creating memorable experiences. As a Public Relations Officer, you will support the hotel and our team members by handling government transactions, maintaining accurate documentation, and ensuring the timely processing of visas, residency permits, licenses, and approvals. Key Responsibilities: - Process and renew team members’ residency permits. - Issue and renew Civil ID cards. - Process and renew hotel licenses. - Coordinate team members’ medical examinations. - Process and renew health cards for food handlers. - Arrange the attestation and translation of new joiners’ documents. - Process work visas and commercial visit visas. - Coordinate with the owner to obtain signatures on required documents. - Handle social security payments and related documentation. - Submit event permit applications to the General Department of Criminal Investigation for approval. - Handle administrative work related to government procedures. - Maintain accurate records and monitor document expiry dates to ensure timely renewals. - Build effective working relationships with government authorities and keep HR and management informed of application progress and procedural updates. Qualifications - Previous experience as a Public Relations Officer (PRO), preferably in the hospitality industry in Kuwait. - Good knowledge of Kuwait government procedures related to residency, visas, work permits, and hotel licenses. - Fluency in Arabic and working proficiency in English. - Strong communication skills and the ability to build effective relationships with government authorities. - Good organizational skills, attention to detail, and the ability to meet deadlines. - Ability to handle confidential information professionally. - Proficiency in Microsoft Office and government online portals. - A valid Kuwait driving license. Additional Information Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. Apply now and let’s make every moment matter. We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

Previous experience as a Public Relations Officer (PRO), preferably in the hospitality industry in Kuwait. Good knowledge of Kuwait government procedures related to residency, visas, work permits, and hotel licenses. Fluency in Arabic and working proficiency in English. Strong communication skills and the ability to build effective relationships with government authorities. Good organizational skills, attention to detail, and the ability to meet deadlines. Ability to handle confidential information professionally. Proficiency in Microsoft Office and government online portals. A valid Kuwait driving license.

Process and renew team members’ residency permits. Issue and renew Civil ID cards. Process and renew hotel licenses. Coordinate team members’ medical examinations. Process and renew health cards for food handlers. Arrange the attestation and translation of new joiners’ documents. Process work visas and commercial visit visas. Coordinate with the owner to obtain signatures on required documents. Handle social security payments and related documentation. Submit event permit applications to the General Department of Criminal Investigation for approval. Handle administrative work related to government procedures. Maintain accurate records and monitor document expiry dates to ensure timely renewals. Build effective working relationships with government authorities and keep HR and management informed of application progress and procedural updates.