ADNOC
Responsible to follow up assigned customers debts including calling and meeting with customers to discuss the settlement of their outstanding accounts. To monitor customer\u2019s adherence to the agreed credit terms, credit limits and payment terms. To devise quick course of action in event of payment defaulted. To prepare weekly, monthly and quarterly reports and ensure accounts of defaulters are reported. Collection Management \u2022 Receives company\u2019s bank statements on daily basis and unidentified all the payment with details and send it to cash office. Ensure all submitted allocations to cash office are correctly remitted to customer accounts and inform the senior in case of long overdue debts collected. \u2022 Identify cash payments from corporate customer and send it to cash office to create receipt and allocated in same day. \u2022 Applies receipts to proper customer on daily basis invoice. \u2022 Receives cheque from customers, gives the customer a temporary receipt of cheque collection and submitted to cash office with customer details. \u2022 Receives returned cheque from the cash office and report the senior. Holds all returned cheques in a safe and contact the customer to clarify the reasons of returned cheque. Ensures that payment is done before giving back the returned cheque to the customer. \u2022 Identifies and reports periodically about all customers returned cheque to the senior. Escalates the issue to the department manager for further action in case customer\u2019s cheque frequently returns. \u2022 Coordinates regularly with business units\u2019 sales managers to receive the latest update about the customer profile. Allocate unidentified payments made through Banks after receiving the details from bank or customer and inform the senior. \u2022 Identifies frequently defaulted customers and report them to the senior. Discusses with the senior an action plan to force those customers to pay within given credit period. \u2022 Prepares monthly Aging report of customer overdue and mention the reasons non- payment. \u2022 Performance other job-related duties such as providing necessary information and supporting documents to the administration as required and any other related jobs assigned to him by the supervisor. \u2022 Preparing the following reports on monthly basis to the senior management to view the performance of the customer & collection (DSO, Top ten & Aging reports by collector) \u2022 Prepares and send the balance confirmations to top 10 customers quarterly. Responsible to follow up assigned customers debts including calling and meeting with customers to discuss the settlement of their outstanding accounts. To monitor customer\u2019s adherence to the agreed credit terms, credit limits and payment terms. To devise quick course of action in event of payment defaulted. To prepare weekly, monthly and quarterly reports and ensure accounts of defaulters are reported. Collection Management \u2022 Receives company\u2019s bank statements on daily basis and unidentified all the payment with details and send it to cash office. Ensure all submitted allocations to cash office are correctly remitted to customer accounts and inform the senior in case of long overdue debts collected. \u2022 Identify cash payments from corporate customer and send it to cash office to create receipt and allocated in same day. \u2022 Applies receipts to proper customer on daily basis invoice. \u2022 Receives cheque from customers, gives the customer a temporary receipt of cheque collection and submitted to cash office with customer details. \u2022 Receives returned cheque from the cash office and report the senior. Holds all returned cheques in a safe and contact the customer to clarify the reasons of returned cheque. Ensures that payment is done before giving back the returned cheque to the customer. \u2022 Identifies and reports periodically about all customers returned cheque to the senior. Escalates the issue to the department manager for further action in case customer\u2019s cheque frequently returns. \u2022 Coordinates regularly with business units\u2019 sales managers to receive the latest update about the customer profile. Allocate unidentified payments made through Banks after receiving the details from bank or customer and inform the senior. \u2022 Identifies frequently defaulted customers and report them to the senior. Discusses with the senior an action plan to force those customers to pay within given credit period. \u2022 Prepares monthly Aging report of customer overdue and mention the reasons non- payment. \u2022 Performance other job-related duties such as providing necessary information and supporting documents to the administration as required and any other related jobs assigned to him by the supervisor. \u2022 Preparing the following reports on monthly basis to the senior management to view the performance of the customer & collection (DSO, Top ten & Aging reports by collector) \u2022 Pr
Follow up on assigned customer debts including calling and meeting with customers to discuss settlement of outstanding accounts. Monitor adherence to credit terms, credit limits and payment terms. Devise quick actions in case of default. Prepare weekly, monthly and quarterly reports; ensure defaulters are reported. Receive and process bank statements daily, identify payments and remit to customer accounts; inform senior for long overdue debts. Identify cash payments from corporate customers and create receipts; allocate in same day. Apply receipts to proper customer accounts daily. Receive cheques, issue temporary receipts, and submit to cash office with customer details. Receive returned cheques and report to senior; hold returned cheques safely and contact customers to clarify reasons. Ensure payment before returning cheques to customers. Periodically identify and report customers with returned cheques; escalate frequent return issues to department manager. Coordinate with sales managers for latest customer profile updates. Allocate unidentified bank payments after receiving details from bank or customer and inform senior. Identify frequently defaulted customers and discuss action plans to enforce payment within the credit period. Prepare monthly aging reports of overdue payments and state reasons for non-payment. Perform other duties as required, including providing information and supporting documents to administration and senior management reporting (DSO, Top Ten, Aging by collector). Prepare and send balance confirmations to top 10 customers quarterly.
AED 15,000 – 23,000/mo