Network Optimisation and Schedules Integration Manager

Job Purpose At Emirates, Strategic Planning is an essential part of our business and its success. We are a customer-focused organisation who is committed to developing comprehensive insights and recommendations to enhance our strategic operations. Our data-driven approach and dedication to quality drives our accomplishments and is demonstrated across our planning groups. The Network Optimisation and Schedules Integration Manager will manage and represent Commercial Planning as the stake holder unit at the Network Control Centre (NCC), providing direction and support to ensure Commercial issues are appropriately addressed and resolved. Be jointly responsible for planning and decision making process at the NCC to ensure that the commercial objectives and overall corporate objectives are achieved with a focus on quick schedule recovery. Design and develop operating procedures, process manuals and initiate new processes to carry out schedule adjustments to effectively match supply and demand across the Emirates route network to achieve higher revenue potential and cost savings. Lead, plan and organise to integrate long-term and short-term schedules in Central Schedule Repository (CSR) as this forms the fundamental source for updating Emirates flight schedules in all relevant systems. In this role, you will: - Generic: Audit the performance of the Network Optimisation & Charters Controllers (NO&CC) and provide instant decisions to all operational issues which need commercial input. Devise procedures, checklists, write and update business process manuals as well as provide professional expertise to NO&CCs to make time-bound critical decisions in order to capitalise revenue making opportunities and achieve significant cost savings through timely implementation of aircraft swaps and extra flights. - Independently identify flights with high and low demand, review aircraft re-assignment options and recommend solutions to adjust capacity on a per flight basis, per route basis where seat supply is constrained in order to achieve unbudgeted incremental revenue and enhanced profits. Influence relevant stakeholders and take their input to develop alternatives in order to gain buy-in for changes. Establish the pattern of aircraft swaps and formulate trends to provide strategic decision making processes to senior management on the changing market dynamics so that future Operating Plans can be fine-tuned to take cognizance of such demand. - Independently monitor weak performing/loss making flights and lead tactical price changes with commercial operations, where appropriate. Influence and negotiate with Area Managers/Sale Managers, SVP-COs and MCBDs to improve loads, failing which, recommend flight cancellation or downsizing of aircraft thereby mitigating the losses. - Effectively seek and negotiate, on behalf of Manager Network Optimisation & Charters, with various aeronautical authorities/airport slot coordinators and ground service providers to obtain landing/handling permissions for operation of extra flights, charter flights and aircraft gauge changes. These ad-hoc operations are vital contributors for incremental revenues/profits. - Manage tactically and create spare aircraft time to launch extra-sections during periods of high season and major world events like Haj, Umrah, Nowroz, Dubai Shopping Festival, Dubai Summer Surprise, Chinese New Year, etc., whilst simultaneously ensuring that schedule integrity is maintained. - Manage the production of Emirates public timetables on a seasonal basis. Direct OAG timetable production house in the UK to ensure Emirates schedules are captured correctly and Emirates online and interline connectivity is built to provide maximum product exposure to the travelling public. Coordinate with the printers on design and layout of the timetables to enhance the visibility of Emirates? network and new city-pairs resulting in higher revenue potential. - Specialized: (NCC/Network Optimisation) Steer the activities of all operational stakeholders, viz. Engineering Planning, Operations/Hub Control, Flight Dispatch, Crew Scheduling, Airport Services, SkyCargo and DNATA, towards realization of incremental revenue/cost saving opportunities arising from aircraft reassignment/extra flights. Effective and timely coordination with these stakeholders will result in capitalisation of market demand and maximum utilisation of spare aircraft time leading to higher profits. - Manage, evaluate and address all operational constraints and issues which could impact the commercial objectives of the company and co-ordinate to implement recovery plans assessing the revenue and cost benefits of such decisions. Identify threats and opportunities that may arise during any disruptions or deviations and be able to lead and provide direction to the Area/Airport Managers at the outstations to minimise service failures and customer inconvenience. - Represent Commercial Planning at the FDU (Flight Disruption Unit)

Audit performance of the Network Optimisation & Charters Controllers and provide decisions on operational issues requiring commercial input. Devise procedures, checklists, and update business process manuals; provide expertise to NO&CCs to enable timely, revenue-focused decisions. Identify flights with high/low demand, review aircraft re-assignment options, and recommend capacity adjustments per flight/route to achieve incremental revenue and profits. Influence stakeholders to gain buy-in for changes and establish patterns of aircraft swaps to inform senior management decisions. Monitor weak performing flights and lead tactical price changes with commercial operations; negotiate with Area Managers/Sales Managers, SVP-COs and MCBDs to improve loads, or recommend cancellation or downsizing of aircraft to mitigate losses. Negotiate with aeronautical authorities, airport slot coordinators, and ground service providers for landing/handling permissions for extra flights and charter operations. Manage spare aircraft time to launch extra sections during peak seasons and major events while maintaining schedule integrity. Produce Emirates public timetables seasonally; coordinate with OAG timetable production to ensure schedules are accurately captured and connectivity is optimized for revenue exposure. Direct design and layout coordination with printers for timetables to highlight network and new city-pairs. Coordinate with Engineering Planning, Operations/Hub Control, Flight Dispatch, Crew Scheduling, Airport Services, SkyCargo and DNATA to realize incremental revenue and cost savings from aircraft reassignment/extra flights. Manage operational constraints and issues affecting commercial objectives; coordinate recovery plans and assess revenue/cost benefits. Identify threats and opportunities during disruptions and provide direction to Area/Airport Managers at outstations to minimize service failures and customer inconvenience. Represent Commercial Planning at the Flight Disruption Unit (FDU).