Patient Care Technician

Job Purpose / Objective Provide certain support to nursing staff with direct and in-direct patient care within the assigned area. The position holder will undertake tasks and duties delegated by the Charge Nurse or a team leader. PCT will act as coordinator between the assigned physician and patient/family. Key Responsibilities / Accountabilities - Ensure the readiness and arrangement of the clinic/ environment cleanliness/ supplies on daily basis. - Assist Physician in examining the patient and arrange specific equipment required within the clinic prior to clinical procedures. - Organize and coordinate clinic activities (patient flow etc.) - Ensure that all required documents are completed (claims, referral, etc.) - Track patient status and assist as needed (with lab, radiology, etc.) - Process admission and referral accurately in a timely manner. - Receive call, clarification and answer as needed. Answer telephone courteously, relay messages accurately and promptly, answer general enquiries by visitors. - Adhere to JCIA/CBAHI standards of patient safety. - Adhere to nursing documentation policy. - Maintain patient privacy and confidentiality. - Initiate emergency and resuscitative measures when needed. - Provide patient/family with the required education. - Adhere to punctuality and attendance policy. - Maintain required competency as per HMG policy. - Maintain the required license as per MOH regulation. - Adhere to infection control standards. - Adhere to dress code policy. - Perform Nursing procedures as per the scope of practice which include: - Checking vital signs/pulse oximeter. - Checking patient weight and height. - Gluco check. - ECG-pain assessment. - Answer question when needed within the scope as PCT, or refers to RN/SN as appropriate. - Attend required meetings and educational activities. - Report to supervisor/charge nurse any observations and/or concerns about the person’s condition without delay. - Guide patient to relevant areas for investigations, giving written information as required. - Participate in person-centered care initiatives undertaken by HMG. - Enrich patient experience with compassion, respect, and dignity. - Perform other applicable tasks and duties assigned with the realm of his/her knowledge, skills, and abilities. Requirements: Education/ Professional Qualification - Bachelor’s degree of Science - Passing PCT Program Experience Preferably with some working experience in healthcare. Fresh graduate with interest in healthcare is acceptable. Professional Licensing / Certification / Training - Valid Saudi Council - BLS Certification