Sales Supervisor

Position – Sales Supervisor Location – Dubai, UAE Role Purpose: The Sales supervisor is accountable for the achievement of the agreed sales projection within the assigned area/territory. To lead a team of field force sales professionals to achieve their sales targets. To ensure a long-term partnership with customers and key opinion leaders. Follow up the implementation of sales strategies to ensure profitable achievement and sales growth. Key Responsibilities Sales Performance & Business Delivery - Achieve the agreed sales objectives and market share targets for the assigned territory. - Execute sales activities and initiatives necessary to deliver business objectives. - Participate in sales forecasting, business planning, and resource allocation. - Continuously monitor sales performance and take corrective actions to address gaps and maximize opportunities. - Ensure effective execution of brand strategies, promotional campaigns, and commercial initiatives. Team Leadership & People Development - Lead, motivate, and develop a team of Medical Representatives to achieve individual and team objectives. - Foster a high-performance culture and cultivate a winning team attitude. - Conduct regular field coaching sessions and provide constructive performance feedback. - Develop and monitor Individual Development Plans (IDPs) for team members. - Support talent development, succession planning, and employee engagement initiatives. Field Force Effectiveness - Monitor sales force productivity through visit plans, field coaching reports, and performance dashboards. - Ensure effective territory management and customer coverage. - Review business reports and sales activities to identify opportunities for improvement. - Maintain high standards of execution and accountability within the team. Customer & Stakeholder Management - Build and maintain strong relationships with healthcare professionals, customers, and Key Opinion Leaders (KOLs). - Implement customer-centric strategies to enhance customer satisfaction and loyalty. - Collaborate effectively with cross-functional teams to support business objectives. - Represent the company professionally and strengthen its reputation in the market. Market Intelligence & Business Development - Monitor market trends, customer needs, and competitor activities. - Provide timely market feedback and recommend appropriate actions and business opportunities. - Identify and capitalize on new business opportunities to expand market presence and drive growth. - Support the launch and growth of new products and strategic initiatives within the territory. Compliance & Governance - Ensure full compliance with company policies, SOPs, ethical standards, and regulatory requirements. - Maintain accurate and timely business reports and documentation. - Promote a culture of integrity, accountability, and compliance within the team. - Serve as a role model by demonstrating leadership, professionalism, and company values. Qualifications & Experience - Bachelor's degree in Pharmacy, Medicine, Life Sciences, or a related healthcare discipline. - Minimum 5 years of experience in the pharmaceutical industry. - Minimum of 3 years of relevant experience in the UAE is required. - Proven track record of consistently achieving or exceeding sales targets. - Previous experience in team leadership, coaching, or mentoring is preferred.