Senior Network Engineer

AL-KHOBAR, KINGDOM OF SAUDI ARABIA Position Senior Network Engineer Department Information Technology Institution Prince Mohammad bin Fahd University Reports to Manager of IT Infrastructure Services introduction Prince Mohammad bin Fahd University (PMU) is committed to advancing human knowledge, fostering research, and addressing societal challenges through innovative solutions. The Senior Network Engineer role supports these objectives by ensuring robust, secure, and scalable network infrastructure, enabling PMU to deliver high-quality digital services and maintain operational excellence across its campus. Job Purpose To support, manage, and optimize PMU’s network infrastructure, ensuring reliable and secure network services across campus. The Senior Network Engineer is responsible for the design, implementation, and maintenance of network systems to meet the university’s connectivity, security, and performance needs, enabling seamless communication and data flow for academic and administrative functions. Duties and Responsibilities Major Duties/ Responsibilities: · Complete network-related tasks to support PMU's information systems and mission, addressing requirements as needed. · Maximize network performance by monitoring, troubleshooting, and resolving network issues; scheduling upgrades; and collaborating with vendors for network optimization. · Manage and administer PMU's IP Telephony Call Manager Suite, including components such as Call Manager Publisher, Subscriber, Contact Center, Instant Messaging, Expressway E & C, Unified Contact Center, and Unity Connection. · Oversee the management and maintenance of data center network infrastructure, ensuring high availability, scalability, and security. · Develop and implement disaster recovery (DR) strategies for network infrastructure to maintain business continuity during outages or emergencies. · Stay updated on emerging technologies by participating in educational opportunities, reading professional publications, and attending industry events to meet the university’s technology goals. · Administer and secure library online services with SSL certificates, ensuring safe and reliable access for users. · Oversee local and cloud infrastructure for PMU, managing and maintaining a secure and efficient network environment. · Implement load balancing solutions for critical university applications to ensure high availability and performance. · Develop and initiate Requests for Quotations (RFQs) to fulfill various network-related requirements. · Provide second-level support for affiliated institutions, such as PMU’s sister companies, including PMPYD and Princess Jawhara Center. · Optimize network performance while supporting remote users, ensuring connectivity and productivity. Qualifications & Experience (Required) - Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. - 7-10 years of experience directly related to network engineering duties and responsibilities, with prior experience in a similar position highly preferred. - Cisco certification required CCIE, or CCDP is preferred - Proven ability to work effectively in team-based, collaborative settings. - Demonstrated initiative and the ability to work independently when necessary. - Strong interpersonal skills with the capacity to manage multiple projects simultaneously. - Excellent command of the English language; familiarity with technology-infused academic environments is a plus. Knowledge, Skills and Abilities (Required) · Strong written and verbal communication skills with the ability to convey technical information clearly. · Attention to quality and accuracy, with a focus on reliable network performance and uptime. · Proactive in learning new technologies and advancing technical skills, particularly in network and data center management. · High attention to detail, self-motivated, and results-oriented. · Ability to work effectively in cross-functional teams, collaborating with IT staff and other departments. · Professional and responsive, with a focus on accuracy and user satisfaction. · Strong problem-solving skills and technical leadership, with an emphasis on troubleshooting and resolving complex network issues. · Teamwork and collaboration abilities, with strong interpersonal skills. · Resilience and adaptability, especially in managing and troubleshooting critical infrastructure. · Analytical skills and a solid understanding of IT infrastructure, network architecture, and data center operations. · Experience in disaster recovery planning and implementation. · Confidence in high-pressure situations, maintaining effective network performance under challenging conditions. Disclaimer PMU reserves the right to alter, amend and add responsibilities to this position in line with the institutional needs. Changes and amendments to this job description shall be within the academic framework and the general employment cond

Qualifications & Experience (Required): Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. 7-10 years of experience directly related to network engineering duties and responsibilities, with prior experience in a similar position highly preferred. Cisco certification required CCIE, or CCDP is preferred. Proven ability to work effectively in team-based, collaborative settings. Demonstrated initiative and the ability to work independently when necessary. Strong interpersonal skills with the capacity to manage multiple projects simultaneously. Excellent command of the English language; familiarity with technology-infused academic environments is a plus. Knowledge, Skills and Abilities (Required): Strong written and verbal communication skills; attention to quality and accuracy; proactive in learning new technologies; high attention to detail; able to work effectively in cross-functional teams; professional and responsive; strong problem-solving skills and technical leadership; teamwork and collaboration abilities; resilience and adaptability; analytical skills and understanding of IT infrastructure, network architecture, and data center operations; experience in disaster recovery planning and implementation; confidence in high-pressure situations.

Complete network-related tasks to support PMU's information systems and mission; maximize network performance by monitoring, troubleshooting, and resolving network issues; schedule upgrades; collaborate with vendors for network optimization; manage and administer PMU's IP Telephony Call Manager Suite (Call Manager Publisher, Subscriber, Contact Center, Instant Messaging, Expressway E & C, Unified Contact Center, Unity Connection); oversee management and maintenance of data center network infrastructure for high availability, scalability, and security; develop and implement disaster recovery strategies for network infrastructure; stay updated on emerging technologies and participate in educational opportunities; administer and secure library online services with SSL certificates; oversee local and cloud infrastructure for PMU; implement load balancing for critical university applications; develop and initiate RFQs for network-related requirements; provide second-level support for affiliated institutions; optimize network performance for remote users.