Customer Care Officer (Call center)

BUSINESS INTRODUCTION Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day. JOB TITLE Officer - Customer Care and Services (Call Center) | MAF Retail | Head Office KSA ROLE SUMMARY The Officer - Customer Care and Services is responsible for the day to day operations related to customer care and services. The Role holder is also responsible to attend to customer queries and ensuring implacable service. ROLE PROFILE BUSINESS INTRODUCTION Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day. JOB TITLE Officer - Customer Care and Services (Call Center) | MAF Retail | Head Office KSA ROLE SUMMARY The Officer - Customer Care and Services is responsible for the day to day operations related to customer care and services. The Role holder is also responsible to attend to customer queries and ensuring implacable service. ROLE PROFILE