IHG Hotels & Resorts
Dubai, UAEPosted 4 days ago
ABOUT US Travel is a journey. At Holiday Inn & Staybridge Suites, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family. The Holiday Inn & Staybridge Suites Dubai Business Bay, a cluster of two hotels, is looking for a Information Technology Intern to join their extraordinary team! Conveniently located in the heart of Dubai’s Business Bay area, home of the Burj Khalifa! Minutes away from The Dubai mall, renowned Jumeirah Beach, and with convenient access to all of Dubai’s world leading tourist attractions. The Holiday Inn & Staybridge Suites Dubai Business Bay includes 275 hotel rooms as well as 120 one- and two-bedroom apartments, convenient F&B offerings & meeting and events facilities. YOUR DAY TO DAY As a professional in your role, your responsibilities and essential job functions will include but are not limited to: • Provide first-level IT support to guests and team members. • Assist with daily IT operational tasks and standard checklists. • Monitor and verify daily backup processes. • Support the IT team with administrative duties and documentation. • Assist with basic troubleshooting of computer hardware, software, and network-related issues. • Escalate and follow up on support requests when required. • Maintain accurate records of IT activities and support tickets. • Maintain an up-to-date IT hardware and software inventory
None stated as a separate Requirements section.
Provide first-level IT support to guests and team members. Assist with daily IT operational tasks and standard checklists. Monitor and verify daily backup processes. Support the IT team with administrative duties and documentation. Assist with basic troubleshooting of computer hardware, software, and network-related issues. Escalate and follow up on support requests when required. Maintain accurate records of IT activities and support tickets. Maintain an up-to-date IT hardware and software inventory.
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