Fakeeh Care Group
Job Purpose: To ensure comprehensive and compassionate care, supporting patients and healthcare professionals, and contributing to a positive and effective care environment. Key Responsibilities and Duties: - Ensures the clinic or procedure room is fully equipped with all necessary instruments, devices, and supplies, maintaining readiness for patient care. - Conducts comprehensive assessments of patients, including vital signs, medical history, fall risk evaluations, and screening for symptoms of infectious diseases. Document findings accurately and apply necessary precautions. - Supports physicians during patient examinations and clinic-based procedures, prioritizing patient comfort and safety throughout the process. - Coordinates and schedule follow-up appointments, referrals to specialists, and necessary diagnostic tests, ensuring seamless continuity of care. - Monitors and manages medical supplies and equipment, ensuring the outpatient department (OPD) is adequately stocked. Implement efficient usage practices and confirm that all services are paid for prior to procedures. - Accurately records vital signs, including temperature, pulse, respiration, pain level, oxygen saturation, and blood pressure, along with anthropometric measurements. - Documents patient information and care activities meticulously in the system, ensuring compliance with organizational standards. - Collaborates effectively with nurses, doctors, and other healthcare team members to support patient care plans and ensure coordinated delivery of care. - Performs simple dressing changes as required, maintaining adherence to infection control protocols. - Administers topical applications and eye drops with precision, ensuring patient comfort and safety. - Conducts point-of-care testing as necessary, following established protocols and procedures. - Ensures accurate charging for services rendered to patients, tracking and managing stock usage against the unit's inventory. - Regularly monitors supply levels and check expiration dates of medications and instruments, ensuring timely replenishment. - Informs the Nurse Manager of any deficits or nearly expired supplies to facilitate timely requests for replenishment from the main store. - Takes appropriate actions in urgent or unexpected situations within the scope of routine responsibilities, ensuring patient safety. - Identifies and reports defective or broken equipment, facility maintenance issues, and safety or environmental hazards to the appropriate personnel. - Floats and covers other units as needed, completing tasks assigned by the Charge Nurse or Nurse Manager based on competency and availability. - Works rotating shifts, including weekends and holidays, and remain available on call as required to meet departmental needs. - Keeps current with professional development requirements to enhance knowledge, skills, and practice in the clinical setting. - Maintains patient confidentiality, ensuring that sensitive information is kept secure and private. - Assists patients with mobility needs, including transferring them between beds, chairs, and other locations, as well as aiding with walking or the use of mobility aids. - Reports any incidents or safety concerns to the appropriate personnel and assist with necessary follow-up actions to promote a safe environment. All Fakeeh Care employees are responsible for continuous improvement, including: - Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values. - Actively contributing to continuous improvement initiatives, within the scope of the role. - Adherence to safety protocols and proactively seeking to address any job-related safety concerns. - Maintaining strict confidentiality of all sensitive information accessed or encountered during work. - Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats. - Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards. - Completion of mandatory education as per the requirement, at least one month prior to expiration. Requirements: Skills and Abilities: - Accuracy, ability to work under stress and pressure. - Initiative and can work as a team member. - Able to adapt to change and upgrading technologies. Experience: - 1 year of experience as a Patient Care Assistant - Transition to practice program for fresh graduates from relevant program Education: Training program as Patient Care Assistant / Diploma in Nursing or in the same field Language: Fluency in spoken and written English is essential, and Arabic is desirable Licenses / Certifications: License from the country of origin, License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), BLS, ACLS and other LSTC courses as applicable.
Ensures the clinic or procedure room is fully equipped with necessary instruments, devices, and supplies; conducts comprehensive patient assessments including vital signs, medical history, fall risk evaluations, and infectious disease screening; supports physicians during examinations and procedures; coordinates and schedules follow-up appointments, referrals, and diagnostic tests; monitors and manages medical supplies and equipment, ensures OPD stock and that services are paid for prior to procedures; records vital signs and anthropometric measurements; documents patient information and care activities in the system; collaborates with nurses, doctors, and other healthcare team members; performs simple dressing changes and administers topical applications and eye drops; conducts point-of-care testing; ensures accurate charging for services; monitors supply levels and expiration dates; reports deficits or near-expired supplies; acts in urgent situations within routine scope; identifies and reports equipment, maintenance, safety hazards; floats to other units as needed; works rotating shifts including weekends/holidays and on-call; maintains patient confidentiality and compliance with policies; assists with mobility and transfers; reports incidents and safety concerns; supports person-centered care and continuous improvement efforts; completes mandatory education; adheres to cybersecurity and code of conduct.