Head of AI Platforms | Al- Futtaim Automotive

Job Requisition ID: 181504 About Al-Futtaim Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations. Build the AI Platform That Powers the Future of Automotive At Al-Futtaim Automotive, we're creating a connected ecosystem where AI, automation, data, and intelligent decision-making come together to transform customer experiences and business operations across various automotive brands. We are seeking a visionary and hands-on technology leader to build and scale our AI Platform, the foundation that will enable enterprise orchestration, intelligent automation, experimentation, and AI-powered decision-making at scale. This is not a role focused on proofs of concept or isolated AI initiatives. It is an opportunity to create a platform that embeds AI into the fabric of how the business operates, delivering measurable impact across customer, commercial, and operational journeys. What You'll Build • You will lead the creation of our AI Platform, the orchestration layer that powers: • Agentic AI and AI-powered business automation • Enterprise workflow orchestration • API-first and event-driven architecture • MLOps and LLMOps platforms • Large-scale experimentation and optimization • AI-enabled customer and employee experiences • Intelligent business processes across sales, aftersales, mobility, leasing, and corporate functions • Your work will influence how technology, data, and AI create value across one of the most diverse automotive businesses in the region. Your Mission You will build and operate a unified AI Platform that becomes the intelligent operating layer across the organization. Working closely with technology, customer experience, product, data, and business teams, you will: • Embed AI into critical customer and operational journeys • Build reusable AI and automation capabilities that scale across brands and functions • Turn machine learning models into enterprise-grade services • Enable experimentation as a core business capability • Establish a modern platform foundation for future AI innovation • Create measurable business value through automation, orchestration, and intelligent decision-making This role sits at the intersection of technology strategy, architecture, engineering excellence, and business transformation. What Makes This Opportunity Unique This is more than a leadership role. It is an opportunity to architect and build a transformative capability at enterprise scale. As Head of AI Platforms, you will: • Lead the development of a strategic AI Platform serving different automotive brands • Shape how AI, automation, and experimentation are embedded into core business operations • Build reusable capabilities that enable innovation across customer, commercial, and operational journeys • Influence technology strategy while remaining close to the engineering and platform decisions that drive execution • Work at the intersection of AI, platform engineering, customer experience, data, and digital transformation • Create measurable business impact through intelligent automation, orchestration, and AI-powered decision-making If you're motivated by building platforms that solve complex business problems, scaling innovation beyond pilots, and creating lasting enterprise value, this role offers an opportunity to leave a significant mark on one of the industry's most ambitious transformation journeys. What Equips You for the Role Education & Qualifications • You hold a Bachelor's or master’s degree in computer science, Software Engineering, Computer Engineering, Artificial Intelligence, Data Science, or a related technical discipline. Professional certifications in cloud architecture, enterprise architecture, AI, platform engineering, or related technology domains are highly regarded. • You bring a strong foundation in modern technology ecosystems, including distributed systems, enterprise integration, software architecture, AI platforms, experimentation frameworks, and intelligent automation. Experience • You have 12+ years of experience in software engineering, platform engineering, enterprise architecture, systems integration, or technology leadership roles, including at least 5 years leading engineering, architecture, platform, or AI teams. • You

Lead the development of a unified AI Platform that serves as the intelligent operating layer across the organization. Embed AI into critical customer and operational journeys; build reusable AI and automation capabilities that scale across brands and functions; turn machine learning models into enterprise-grade services; enable experimentation as a core business capability; establish a modern platform foundation for future AI innovation; create measurable business value through automation, orchestration, and intelligent decision-making. Lead the development of a strategic AI Platform serving different automotive brands; shape how AI, automation, and experimentation are embedded into core business operations; build reusable capabilities that enable innovation across customer, commercial, and operational journeys; influence technology strategy while remaining close to the engineering and platform decisions that drive execution; work at the intersection of AI, platform engineering, customer experience, data, and digital transformation; create measurable business impact through intelligent automation, orchestration, and AI-powered decision-making.