O2C Senior Manager

Job Purpose: As an O2C Senior Manager in Group Finance Shares Service Centre (FSSC), the role will focus on supporting and managing the day-to-day activities of the O2C function whilst complying with organization’s policies and procedures and ensuring necessary checks and balances to mitigate risks: Key Responsibilties: - Provide financial support in Accounts Receivable and Revenues area to Asset Management, Property Services, BU and Leasing teams and act as a finance business partner in this regard. - Provide necessary support to Asset Management teams in preparation of budgets, forecasts and long-term plans; through rationalization, validation, and verification of tenant revenue figures and balances. - Have proper control over billing process ensuring timely and accurate generation of A/R invoices. - Analyze all tenant performance/rent related financial data and develop customized reports pertaining to benchmarking, key performance indicators, analysis of revenues, tenant sales to rent ratio etc. for senior management review. - Ensure accounts receivable and revenue processes are operated efficiently and effectively, and support business units’ activities in relation to those processes. - Support the region on all AR and Revenues special requirements of financial reporting and analysis as and when required. - Always ensure proper segregation of duties in connection with Accounts Receivable accounting and collections (cash as well as post and current dated cheques/letter of Guarantees) - Run accounts receivable and revenue related integrity reports on monthly basis and ensure no issues are outstanding. - Reconcile GL control accounts relating to accounts receivable and revenue on regular basis and ensure correct and accurate balances. - Perform monthly / periodic reconciliation and substantiation of O2C accounts and highlight exceptions and related risks to the Business - Liaise with internal and external auditors with matters related to accounts receivable and revenue and ensure timely implementation of audit recommendations. - Review lease data, signed lease agreements and billing request before processing in the accounting system - Establish, maintain, and update accounts receivable and revenue monthly closing check list and ensure Revenue accounting team adheres to the same. - Ensure proper calculation and recording of Doubtful Debts Provision on monthly basis in compliance with applicable financial policies and procedures. - Identify and support process standardization and improvement initiatives to improve efficiency and quality of reporting for FSSC O2C processes - Review and approve all tenants’ statement of account as and when required. - Review all tenants’ refunds ensuring compliance with lease agreements and the company’s financial policies and procedures. - Provide required assistance in implementation of new financial systems, interfaces, and/or system improvement as well as similar initiatives. - Manage, guide and mentor the team reporting into and take full responsibility in identifying potential talent and timely supporting professional development. - Review ECL monthly report and the misstatement figures before sharing it with the BU - Lead by example – thrive to create an honest and open work environment where individuals collaborate /support each other as a team and are passionate to achieve a common business objective.

Not explicitly separated in the posting. Implied requirements include strong knowledge of accounts receivable and revenue processes, financial reporting and analysis, internal controls, audit coordination, budgeting/forecasting, reconciliation, and people management. Experience with lease accounting and system/process improvement is also indicated.

Provide financial support in Accounts Receivable and Revenues to Asset Management, Property Services, BU and Leasing teams; act as a finance business partner. Support asset management in budgets, forecasts, and long-term plans; validate tenant revenue figures. Ensure timely and accurate A/R invoicing. Analyze tenant performance and revenue data; develop reports for senior management. Ensure efficient AR and revenue processes; support business units. Support regional AR/Revenue financial reporting and analysis. Maintain segregation of duties in AR accounting and collections. Run monthly AR/revenue integrity reports and address issues. Reconcile GL control accounts for AR/revenue; ensure accurate balances. Perform monthly/periodic O2C reconciliations and highlight risks. Liaise with internal/external auditors and implement audit recommendations. Review lease data/agreements before processing; maintain AR/revenue closing checklists. Calculate and record Doubtful Debts Provision monthly. Identify and drive process standardization/improvement for FSSC O2C. Review tenant statements and refunds for compliance. Support new financial system implementations and related initiatives. Manage and mentor the team; identify talent and support development. Review ECL monthly reports before BU sharing. Promote a collaborative, objective-driven work environment.