Manager, Coverage - Business Banking

To support the Area Manager & Relationship Managers to grow a portfolio of profitable Trade & Working capital and CREF customers in defined geographical markets in pursuit of specific sales, service, growth and opportunity targets

Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study is preferred Minimum Experience  5 years’ relevant experience in the Corporate, Commercial or Business Banking with at least 3 years in similar positions of progressively increasing responsibilities in the support function.

Credit analysis, anlaysing audited financials and preparation of Credit Proposals.  Onboarding and monitoring support for acquisition and management of Discretionary Lending customer portfolio for assigned Relationship Managers.  Maintain accuracy on financial spreading and quality analysis and turnaround credit proposals within benchmarked timeframes. Assist the Relationship Managers with miscellaneous administration of the client portfolio ensuring all documentation and customer files are maintained in accordance with bank’s policies and procedures.  Extract and analyse financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments and preparation/recommendation of detailed credit submissions, including identification of key risks and mitigants. Understand access channels (i.e. Corporate Internet Banking, Phone Banking, etc) to proactively educate clients on access options. Be highly alert to cross-sell opportunities identified by accessing clients’ needs in order to develop strong relation with the customer and refer to appropriate specialists (Trade Finance, Cash Management and Treasury) for selling different products to the customer.  Provide excellent client service by attending to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.  Support improvement of the relevant customer service / customer satisfaction outcomes for the portfolios.