Program Manager - Launch and Expansion, Amazon Now Launches

Are you interested in launching the next generation of Amazon facilities in the region? Do you want to be part of the ongoing growth and expansion of Amazon Now network? The key to this mission is strategic, large scale project management initiatives that will allow us to scale our organization for the future in an extraordinary manner. The Launch team is seeking a qualified candidate with a strong delivery record and proven project management experience to own strategic and tactical, cross-functional operations projects associated with the launch of the new FCs. The launch manager will own scoping and creating project plans, developing processes, mitigating schedule risks, coordinating and driving execution, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and communication skills are essential. Key job responsibilities • Work backwards from the customer to scope and define program requirements and critical milestones • Demonstrate a high level of ownership to drive multiple time sensitive actions items simultaneously through multiple teams • Own Program trackers to communicate progress and updates to internal/external stakeholders • Problem solve with a high degree of ambiguity and operating in a rapidly evolving and changing landscape • End-to-End project coordination, managing multiple stakeholders to ensure all Road to Launch tasks are completed as per program • Collaborate and influence team members, work with internal and external stakeholders, and present projects to senior leadership on a regular basis • Gathering and analyzing data on launch performance results • Establish and develop initiatives to support expansion strategies About the team Launch team plays a key role in the mission of delivering best in class service to Amazon's customers through scaling and expanding the network. The team coordinates project plans and tracks execution across stakeholders from business, technology, design, procurement and construction teams. Basic qualifications - 4+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - 4+ years of FC operations experience - Bachelor's degree in Engineering - literacy in layout and FC design Preferred qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.