Late, short, or unpaid salary is the most common employment dispute in the UAE — and also the one with the clearest resolution path. The process is free, doesn't require a lawyer at the first stage, and mostly favours documented employees. Here's exactly how it works.
Before you file: three quick checks
- Check your contract — the registered MOHRE contract (not a side letter) defines your basic salary and allowances. Disputes are judged against this document.
- Gather evidence — bank statements showing missing/short transfers, payslips, the employment contract, and any written communication about pay. Screenshots of WhatsApp messages count.
- Raise it internally once, in writing — a short email to HR creates a paper trail and sometimes resolves it outright.
Filing the complaint (private sector)
The Ministry of Human Resources and Emiratisation (MOHRE) handles private-sector disputes:
- Call 80060, use the MOHRE app, or file at mohre.gov.ae → "Labour Complaints"
- Provide your Emirates ID, labour card details, and the complaint specifics
- MOHRE opens a mediation case — both sides are called in, usually within two weeks
- Most salary cases settle at mediation: the employer is directed to pay, and non-compliance blocks their ability to issue new work permits
If mediation fails within 14 days, MOHRE refers the case to the labour court with a referral letter. Claims under AED 50,000 are handled by expedited process, and court fees for workers are waived in most salary claims.
DIFC and ADGM have their own employment tribunals; most other free zones route through their authority first, then MOHRE/courts.
