IT Support Executive

Job Description

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3–6 years of experience in IT Helpdesk Support with exposure to broader IT functions.
• Provide first-level technical support for end-users, including troubleshooting hardware, software, and application-related issues.
• Support IT projects, system implementations, application support, and other technology initiatives as required.
• Candidates with experience in IT Audit, Infrastructure, Application Support, Systems Administration, or other IT domains will be preferred.
• Coordinate with internal stakeholders and external vendors to ensure timely resolution of technical issues and smooth service delivery.
• Strong analytical, problem-solving, and communication skills with the ability to manage multiple IT responsibilities in a dynamic environment.
• UAE Driving License is mandatory.

Responsibilities

• Provide first-level technical support for end-users, including troubleshooting hardware, software, and application-related issues.
• Support IT projects, system implementations, application support, and other technology initiatives as required.
• Coordinate with internal stakeholders and external vendors to ensure timely resolution of technical issues and smooth service delivery.
• Strong analytical, problem-solving, and communication skills with the ability to manage multiple IT responsibilities in a dynamic environment.

Skills Required