Release Manager

MongoDB is seeking a release manager for the core database. We’re looking for a versatile, highly technical and extremely organized individual to own and improve the build and release process for MongoDB. As a driver of the cross-functional release process, you’ll be partnering with developers, upper management and external MongoDB stakeholders to ensure the timely delivery of high-quality releases and correctly prioritizing release related tasks and bug reports. An ideal candidate is comfortable writing application code, can communicate complex technical concepts well, and has great diagnostic intuition as it applies to complex distributed architectures. This role will be based remotely in the United States. What you’ll do - Continue to build on existing automation to simplify the release process - Collaborate with team members to maintain a global view of cases that have been escalated to the Server Development teams and drive them forward to resolution - Manage the release of MongoDB to deliver critical fixes and major feature improvements - Investigate and summarize significant issues for internal and external users - Recognize patterns in a sea of information and take action accordingly - Anticipate potential user impact from identified issues and ensure solutions are prioritized What you’ll need to succeed - Excellent technical communication skills to facilitate sound decision making - Proclivity to identify inefficiencies and automate manual processes - Technical ability to: - Quickly grok and clearly synthesize implications of system behavior - Contribute readily to tools written in Python, Javascript, or Go - Read and understand the intent of code and stack traces in many languages, especially C++ Special requirements - Be a U.S. Citizen Past experience that would be nice to have - 2+ years of experience in the field (combination of software engineering experience and release management) - Experience as a release manager of a very technical product - Experience delegating and prioritizing work without direct authority - Experience communicating about technical work with multiple stakeholders concurrently - Experience implementing and iterating new processes that require organizational buy-in - Familiarity with Github, Jira, and continuous integration testing - Technical aptitude in one or more of the following areas: - Systems, network, database administration - Consulting, technical support, or site reliability engineering - Experience administering large-scale production environments, including hardware, operating systems (Linux/Unix), networks (including firewalls and load balancers) - Interest in challenging technical issues central to databases: distributed systems, consensus algorithms, data replication, query optimization, data storage, OS internals, concurrency and scheduling, networking, etc. Success Measures In 3 Months: - You have made small improvements to our existing release automation - You have released patch versions of MongoDB - You have identified inefficiencies in our current release process as you ramped In 6 Months: - You have scoped projects to improve our release tools and processes - You can take any bug report (regarding the database or the release tools) and work it to completion, either by working it yourself or knowing how to pull in additional help. - You have prepared talks about the release process targeted for different audiences In 12 Months: - You have shadowed a major release of MongoDB and are ready to lead the next one - You have significantly improved the release process and its artifacts - You have begun effectively advocating for improvements outside of your domain About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to s