Senior Customer Engineer, iGaming

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations - Singapore Responsibilities - As a Solutions Engineer, you are the technical anchor throughout the sales cycle — from pre‑sales to post‑sales. You will partner with enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Leveraging your expertise in Cloudflare’s global network, you will design best‑fit solutions, onboard new customers via video, in‑person sessions, or documentation, and support their long‑term growth. - You will act as a trusted advisor on web and mobile security and performance — developing firewall rules from logs, optimizing caching and delivery strategies, and building or adapting internal tools and scripts to meet customer needs. As the technical advocate for customers, you will collaborate across Sales, Product, Engineering, and Support teams. Your focus on customer success will drive you to create scalable solutions and deliver lasting impact. Desirable Skills, Knowledge, and Experience - Our Solutions Engineers come from diverse fields — consulting, engineering, software development, product management, customer support, and project delivery. We value varied experience and genuine curiosity for technology. - You are passionate about technology, able to simplify complex concepts, and eager to build and experiment. - You enjoy solving customer challenges and thrive in a collaborative team environment. - Ability to manage a project, work to deadlines, and prioritize between competing demands; - Understanding of “how the internet works”. For example:- Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other; - Can explain the difference between authoritative DNS & recursive DNS; - You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike; - Singaporean or PR is highly preferred. - Language proficiency: Fluent in Mandarin to support Chinese-speaking customers. Bonus Points - Bonus! - Previous experience in a sales or consulting role. (note: doesn't have to be in tech); - Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills; - You've built a web application before, or contributed to an existing application in a meaningful way; - You can describe the differences between CSRF, XSS and SQLi in detail, and Cloudflare's role in defending against them; - Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2; - AI / ML familiarity — exposure to LLM applications, inference workloads, RAG, or AI gateway / model routing concepts; ability to discuss how customers operationalize AI in production (latency, cost, abuse, data residency); - Developer platform experience — hands-on with serverless / edge compute (Workers, Durable Objects, R2, KV, D1, Queues, or equivalents) and API-first architectures; - Cloud architecture fluency — working knowledge of AWS / GCP / Azure / Alibaba Cloud and hybrid or multi-cloud deployment patterns. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free a