Solutions Architect

We are looking for passionate technologists to join our Solution Consulting organization, to support our Customer Organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. In this role, you are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, consultants, software architects, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our Customer Success Managers and Relationship Account Managers to help customers solve business problems by leveraging our solutions. You'll become the trusted advisor to a wide range of customers from startups to the world's largest enterprise IT organizations. This role will be based remotely in Mexico City or São Paulo. As an ideal candidate, you will have: - 5+ years professional work experience within software development, consulting, Pre-Sales, or related fields. - 2+ years of Pre-Sales experience with enterprise software - 2+ years of software development experience, with working knowledge and ability to code with one or more modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) - A mind for technology - we’ll teach you all about MongoDB and databases, but our customers and products are inherently technical and you should have an aptitude and curiosity to learn about those concepts - Experience with or knowledge of scalable and highly available distributed systems - Excellent presentation and communication skills - The ability to be adaptive to an ever-changing environment, where you are constantly improving yourself, your team and (y)our processes - High levels of organization in your workflows - you understand what it means to work with lots of customers and to prioritize and manage your time efficiently - The ability to travel up to 25% - A Bachelor’s degree in Computer Science, MIS or similar degree or equivalent work experience - Requires professional proficiency in both written and verbal English communication As an ideal candidate, you may also have: - Experience selling databases and/or deploying applications with any of the major cloud providers - Experience with database programming and data models - A MongoDB Certification What you do at MongoDB - You confidently articulate the business value of MongoDB solutions - You partner with our Customer Organization to help ensure success in accounts ranging from small startups to large enterprises - You align to support remote/onsite sales with activities such as technical discovery, demos, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel - You implement and maintain technology toolkits to drive compelling demonstrations and POCs - You advise customers on architectures, patterns, and strategies for making the best use of MongoDB - You assess and diagnose issue within a customer environment to provide recommendations about MongoDB best practices - You translate technical concepts and patterns into business benefits - You will have the opportunity to help drive demand through participation in both industry-known trade-shows as well as account-based marketing events - You demonstrate resilience and sound judgment in dealing with business challenges - You have an ability to drive customer demand within a sales territory, by being self-motivated, proactive and understanding the importance of a strong sense of urgency - You have situational awareness and react appropriately in group settings What you will learn - The rapidly expanding MongoDB product suite, including: - Core database server - Atlas (fully managed cloud database service) - Atlas Data Lake - Atlas Full-Text Search - Realm - Charts - Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark - Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes - Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, event-driven architectures, DevOps, cloud, security - Sales techniques and related soft skills - presentations, demonstrations, whiteboarding, discovery, objection handling - Exposure to a wide variety of market verticals and broad spectrum of interesting use cases About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps orga