Senior Associate HRIS- SAP Employee Central Payroll (Bangalore- India Based)

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing We are seeking an experienced SAP Employee Central Payroll (ECP) Techno-Functional consultant to own and drive the payroll application landscape from a business, functional, and technical perspective. This role acts as a strategic bridge between HR/Payroll business stakeholders and IT, providing advanced advisory, solution leadership, and application governance. The individual will function as a trusted consultant and escalation point, ensuring that the ECP platform is stable, optimized, and aligned with business needs, data integrity standards, and global best practices. Beyond support, the role focuses on continuous improvement, solution design leadership ensuring the system evolves to meet changing business requirements. Key Responsibilities: 1. Business Partnership & Strategic Advisory · Act as a trusted advisor to HR and Payroll leadership, influencing decisions on system capabilities, process optimization, and roadmap · Develop deep understanding of end-to-end HR/payroll business processes and translate them into scalable system solutions · Lead discussions on process improvements, automation opportunities, and system enhancements · Drive adoption of best practices in payroll operations, data governance, and system usage 2. Application Ownership & Advanced Support · Own the ECP application landscape, ensuring stability, performance, and continuous availability · Serve as the highest escalation point within the business for complex payroll, integration, and system issues · Lead root-cause analysis and resolution of critical incidents impacting payroll operations · Establish and monitor SLAs, KPIs, and service quality metrics for payroll support 3. Techno-Functional Leadership · Provide expert-level guidance and support on: · Payroll schemas, PCRs, and wage type design · Payroll Control Center (PCC) · Time integration and benefits processing · Posting, finance integration, and retro processing · Lead solution design and configuration governance, ensuring alignment with enterprise standards · Oversee and validate functional specifications and technical designs 4. Integration, Data & System Governance · Ensure seamless integration between ECP, Employee Central, Time systems, and third-party applications · Drive data quality, consistency, and audit readiness across payroll processes · Define and enforce data governance and configuration standards · Oversee resolution of complex data, interface, and reconciliation issues 5. Continuous Improvement & Transformation · Lead enhancement initiatives, system optimizations, and release management activities · Identify opportunities for automation, process efficiency, and user experience improvements · Support transformation programs, upgrades, and cloud HR initiatives · Drive a culture of continuous improvement and innovation What you’ll need to succeed · Extensive experience in SAP SuccessFactors Employee Central Payroll (ECP) and SAP HCM Payroll · Deep expertise in: · Payroll schemas, PCRs, wage types · Payroll Control Center (PCC) ·Time and benefits integration · Payroll posting and finance integration · Proven experience managing complex, multi-country payroll environments Techno-Functional Capabilities · Strong ability to analyze, debug, and reso

Extensive experience in SAP SuccessFactors Employee Central Payroll (ECP) and SAP HCM Payroll. Deep expertise in: Payroll schemas, PCRs, wage types; Payroll Control Center (PCC); Time and benefits integration; Payroll posting and finance integration. Proven experience managing complex, multi-country payroll environments.

Act as a trusted advisor to HR and Payroll leadership, influencing decisions on system capabilities, process optimization, and roadmap. Develop deep understanding of end-to-end HR/payroll business processes and translate them into scalable system solutions. Lead discussions on process improvements, automation opportunities, and system enhancements. Drive adoption of best practices in payroll operations, data governance, and system usage. Own the ECP application landscape, ensuring stability, performance, and continuous availability. Serve as the highest escalation point within the business for complex payroll, integration, and system issues. Lead root-cause analysis and resolution of critical incidents impacting payroll operations. Establish and monitor SLAs, KPIs, and service quality metrics for payroll support. Provide expert-level guidance and support on: Payroll schemas, PCRs, and wage type design; Payroll Control Center (PCC); Time integration and benefits processing; Posting, finance integration, and retro processing. Lead solution design and configuration governance, ensuring alignment with enterprise standards. Oversee and validate functional specifications and technical designs. Ensure seamless integration between ECP, Employee Central, Time systems, and third-party applications. Drive data quality, consistency, and audit readiness across payroll processes. Define and enforce data governance and configuration standards. Oversee resolution of complex data, interface, and reconciliation issues. Lead enhancement initiatives, system optimizations, and release management activities. Identify opportunities for automation, process efficiency, and user experience improvements. Support transformation programs, upgrades, and cloud HR initiatives. Drive a culture of continuous improvement and innovation.