Senior Solutions Engineer - New England

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations - US Responsibilities - The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. - You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of Cloudflare products and services to existing and potential customers. In this role, you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers. Customer Engagement & Solution Mapping - Identifying customer initiatives and business challenges, and subsequently mapping them to appropriate Cloudflare solutions. - Building technical champions and strong relationships within customer accounts. - Leading demonstration and proof-of-concept activities for both prospects and customers. - Developing and presenting customer presentations tailored for all organizational levels within an Enterprise Customer's organization. Expertise & Evangelism - Demonstrating and sharing Cloudflare expertise with peers through the creation of professional content, including white papers, blog posts, and other knowledge-sharing activities. - Representing and evangelizing Cloudflare externally with thought leadership and expertise at Developer, Community, Technology, Cybersecurity, and Industry-focused events. - Applying in-depth vertical knowledge or domain expertise to advise on best practices. Desirable Skills, Knowledge, and Experience - Bachelor's Degree or equivalent relevant work experience. - Minimum 5 years pre-sales experience. - Proven experience in a customer-facing technical role, such as Solutions Engineer, with exposure to CDN, Security, Networking, or SaaS technologies. - Solid written, verbal, and presentation communication skills. - Demonstrated ability to manage multiple projects and activities concurrently. - Highly motivated, curious, and collaborative team player who works with a sense of urgency. - The position requires up to 50% travel for attending meetings with prospects or customers, participating in conferences and industry events, and collaborating with Cloudflare colleagues. Examples of more desirable skills, knowledge and experience: - Networking & Application Architecture: Strong grasp of fundamental customer network and application designs, including detailed knowledge of the user-to-application workflow in hybrid environments (Azure, AWS, GCP). - Security: Understanding, knowledge, or experience with application and network security. - SaaS & Remote Access: Familiarity with SaaS application environments and challenges related to VPN/remote access. - Monitoring & Analytics: Experience or knowledge of SIEM and log analytics platforms. - C

Bachelor's Degree or equivalent relevant work experience. Minimum 5 years pre-sales experience. Proven experience in a customer-facing technical role, such as Solutions Engineer, with exposure to CDN, Security, Networking, or SaaS technologies. Solid written, verbal, and presentation communication skills. Demonstrated ability to manage multiple projects and activities concurrently. Highly motivated, curious, and collaborative team player who works with a sense of urgency. The position requires up to 50% travel for attending meetings with prospects or customers, participating in conferences and industry events, and collaborating with Cloudflare colleagues.

The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of Cloudflare products and services to existing and potential customers. In this role, you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers. Customer Engagement & Solution Mapping: Identifying customer initiatives and business challenges, and subsequently mapping them to appropriate Cloudflare solutions. Building technical champions and strong relationships within customer accounts. Leading demonstration and proof-of-concept activities for both prospects and customers. Developing and presenting customer presentations tailored for all organizational levels within an Enterprise Customer's organization. Expertise & Evangelism: Demonstrating and sharing Cloudflare expertise with peers through the creation of professional content, including white papers, blog posts, and other knowledge-sharing activities. Representing and evangelizing Cloudflare externally with thought leadership and expertise at Developer, Community, Technology, Cybersecurity, and Industry-focused events. Applying in-depth vertical knowledge or domain expertise to advise on best practices.