Coordinator, Colleague Lifestyle

Coordinator, Colleague Lifestyle (17485) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion. *Private room and discounted rate on rent offered for this position. Job Summary The Coordinator, Colleague Village is responsible for being an ambassador of the colleague experience, which includes welcoming new colleagues, managing the front desk, handling mail deliveries, organizing colleague events, etc.   Key Duties & Responsibilities - Attend to all colleague accommodation requests with courteous, professional service - Liaise with the Human Resources team to ensure allocated rooms are prepared prior to colleague arrivals - Support a safe, comfortable, and welcoming living environment for all residents - Manage the collection, sorting, and distribution of colleague mail and package deliveries - Conduct routine inspections of colleague rooms and shared spaces, including the training room, offices, common areas, restrooms, and laundry facilities, reporting and documenting any issues or damages - Coordinate with the third-party property management to ensure timely completion of maintenance requests and repairs, maintaining accurate records in the Work Order Tracker - Oversee deep cleaning programs in accordance with scheduled timelines - Monitor the correct use and storage of cleaning equipment, supplies, and chemicals, as well linens, to prevent misuse and minimize waste - Assist with monthly and quarterly inventory checks - Facilitate thorough handovers at the end of each shift by logging all relevant information, concerns, and outstanding requests - Brainstorm, organize, and execute colleague engagement events, wellness activities, and special initiatives as assigned - Communicate emergency housing procedures to residents, respond to urgent situations, and handle emergency phone calls as needed - Perform additional duties as assigned by the Director, Human Resources, Manager, Human Resources, Manager, Colleague Housing, or other members of the Management team Skills, Experience & Educational Requirements - Must possess previous administrative experience - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other computer programs - Strong written and verbal communication skills - Excellent interpersonal, relationship-building, and conflict resolution skills - Excellent organizational skills  with a strong attention to detail - Ability to manage multiple priorities while meeting deadlines - Ability to act with integrity and confidentality - Ability to perform efficiently and effectively in a fast-paced environment Benefits - Medical insurance - 80% of premium paid by employer - Health Savings Account with $50 employer contribution per pay period - Dental, vision & life insurance - 100% of premium paid by employer - 5 weeks of PTO (Paid Time Off) - 8 paid holidays - Uniform provided & complimentary laundering - Complimentary transportation to/from resort - Complimentary meal per shift - Subsidized housing based on availability - Discounts at F&B outlets on property - 14 nights per year at $100/night* at Kerzner Properties worldwide - Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Physical Requirements The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:   - Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods - Frequent bending, twisting, stooping, reaching, and pulling - Lifting and carrying of loads weighing up to 30 pounds - Remaining in a stationary position for long periods - Constantly operating a computer and other office productivity machinery - Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.   

Must possess previous administrative experience. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other computer programs. Strong written and verbal communication skills. Excellent interpersonal, relationship-building, and conflict resolution skills. Excellent organizational skills with a strong attention to detail. Ability to manage multiple priorities while meeting deadlines. Ability to act with integrity and confidentiality. Ability to perform efficiently and effectively in a fast-paced environment.

Attend to all colleague accommodation requests with courteous, professional service. Liaise with the Human Resources team to ensure allocated rooms are prepared prior to colleague arrivals. Support a safe, comfortable, and welcoming living environment for all residents. Manage the collection, sorting, and distribution of colleague mail and package deliveries. Conduct routine inspections of colleague rooms and shared spaces, including the training room, offices, common areas, restrooms, and laundry facilities, reporting and documenting any issues or damages. Coordinate with the third-party property management to ensure timely completion of maintenance requests and repairs, maintaining accurate records in the Work Order Tracker. Oversee deep cleaning programs in accordance with scheduled timelines. Monitor the correct use and storage of cleaning equipment, supplies, and chemicals, as well linens, to prevent misuse and minimize waste. Assist with monthly and quarterly inventory checks. Facilitate thorough handovers at the end of each shift by logging all relevant information, concerns, and outstanding requests. Brainstorm, organize, and execute colleague engagement events, wellness activities, and special initiatives as assigned. Communicate emergency housing procedures to residents, respond to urgent situations, and handle emergency phone calls as needed. Perform additional duties as assigned by the Director, Human Resources, Manager, Human Resources, Manager, Colleague Housing, or other members of the Management team.