Sales Executive - Branches

Job Title Sales Executive, Branches LOCATION & WORK ARRANGEMENT • Dubai • Onsite JOB SUMMARY / INTRODUCTION • Generic Accountability Promote Core Product and cross sell other FAB products within the assigned Business Territory (field sales) against set financial targets KEY RESPONSIBILITIES Job Specific Accountability To achieve or exceed agreed core product sales targets to build new customer base for FAB To promote the sales of Core Product in assigned area or work To build and maintain effective business relationship with customers To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes To ensure the submitted customer applications and documentations are complete and error free To follow up for Document discrepancies which have been approved as Deferrals Minimize errors and act upon them for correction and re-submission if any. To provide sales MIS to Team Leader on regular basis. To provide ongoing customer / market feedback to Team Leader to improve business To provide Sales DSR to Sales Manager on Regular Basis. To ensure high level of customer service while handling business proceedings. To adhere code of conduct & ethics while performing required duties especially while doing the Authentications of KYC documents. To capitalize on-cross selling opportunities To perform duties of Team Leader in his absence if assigned so To recommend customer applications which are considered good credit risk and as per FAB policy. Requires good convincing and negotiating skills in view of complexity in the relevant product Be aware of competition and suggest changes for product improvements Maintain effective business relationship with all branches and internal departments To ensure that routine problems and complaints are handled professionally and only minimal significant issues are escalated to Team Leader To be vigilant on identifying fraudulent activities/ unethical incidents while handling business requirements, any concerns should be addressed to Line manager immediately. Don’t argue with the customers and No commitments should be given to any customer. Maintain Effective Relationships with team mates and supervisors. To ensure that the product information shared with the customer is accurate. To adhere to the Standard Operating Procedures, Policies and Service Standards of the bank. REQUIREMENTS / QUALIFICATIONS Minimum Qualification High school diploma Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study is preferred Minimum Experience 1 to 2 years’ experience in selling banking products or in a financial industry Experience in selling banking products is an added advantage ABOUT US FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.

Minimum Qualification: High school diploma; Bachelor's Degree in Business Administration, Finance, Banking or a related major field of study is preferred. Minimum Experience: 1 to 2 years’ experience in selling banking products or in a financial industry. Experience in selling banking products is an added advantage.

Achieve or exceed agreed core product sales targets to build new customer base for FAB. Promote the core product in the assigned area and cross-sell FAB products. Build and maintain effective business relationships with customers. Assist in promotional activities, meetings and road shows to achieve budgeted sales volumes. Ensure submitted customer applications and documentations are complete and error-free; follow up on document discrepancies approved as deferrals. Provide sales MIS to Team Leader regularly; provide ongoing customer/market feedback to improve business; supply Sales DSR to Sales Manager regularly. Maintain high level of customer service during business proceedings. Adhere to code of conduct and ethics, especially during KYC document authentications. Capitalize on cross-selling opportunities. Perform Team Leader duties in their absence if assigned. Recommend customer applications that are good credit risks and per FAB policy. Demonstrate strong convincing and negotiating skills given product complexity. Be aware of competition and suggest product improvements. Maintain effective relationships with all branches and internal departments. Ensure routine problems and complaints are handled professionally, escalating only significant issues to the Team Leader. Be vigilant about fraudulent activities; report concerns to Line Manager. Do not make commitments to customers; ensure product information shared is accurate. Adhere to Standard Operating Procedures, Policies and Service Standards of the bank.