Specialist, Trade Finance Operations

Job Purpose: FAB Centralized Operation is a part of the Business Support Group that provides transaction processing and other operational services to First Abu Dhabi Bank, its subsidiaries and affiliates across various lines of Business. The highest standards of control and risk oversight is maintained to ensure that the large amounts of financial transactions that take place every day do not entail any unanticipated risk to the Bank or its customers. Trade Finance department services the Trade transactions originated primarily by WBG (CIB, CB, FI, IB and Islamic Banking) and also by Consumer Banking. Key Accountabilities: Policies, Systems, Processes & Procedures Provide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service. Continuous Improvement Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. Reporting Prepare sectional statements and reports timely and accurately to meet FAB and department requirements, policies and quality standards. Other Maintain zero operational loss Adherence to SLA and Customer TAT Adhere to Training Man-Days for self and team. Execute departmental initiatives as advised Liaise with customers and resolve queries/problems Ensuring timely updation of transactions in the relevant systems. Ensuring timely review/revision of SOP Conduct investigation to rectify errors Ensuring attending all incoming messages within SLA, system upgradation and Technical assistance to team members. Prepare statistical data for internal and external relationship Deal with customer/counterpart in other banks to respond to queries and problems Correspondence of routine nature with customers and other external/internal contacts. To identify risk in day-to-day operations and bring to the attention of management To provide technical guidance to customers when needed To suggest ideas and strive for continuous process improvement To escalate transactions of unusual nature To hold records in custody as per designation memo To ensure safe custody of records. Any other duty/task as entrusted by the Dept Manager/Head Responsible for effectively processing/checking, verifying and authorizing transactions as per approval matrix, ensuring processing of transactions is carried out in a controlled manner. Effectively monitoring compliance to regulatory guidelines and local/international sanctions in Trade Finance processes and improving the controls to identify/mitigate risk. Ensuring self and staff adhere to Standard Operating Procedures of FAB at all times and recommend/implement changes in policies, procedures, processes and systems in line with development in the industry. Developing and introducing robust tools/processes to identify/mitigate operational risks attached to the department. Support the line manager in sustaining higher / acceptable rate of Employee Satisfaction in line with Bank Policy. Ensure Anti money laundering, Central Bank guidelines and other internal policies / procedures are strictly followed and any unusual transactions are reported to levels prescribed. Keeping self-apprised of developments taking place in the industry and disseminate them to staff under direct and indirect reporting where applicable. Proactively highlight situations of extraordinary non-operational risks e.g., market and legal risks, which may arise due to transactions that are entered into. To participate and implement projects, system development and other initiatives applicable to the department. Support Line Manager in developing, coaching, monitoring staff performance and arranging remedial training where necessary. Support multi desk and multi functions within the department Target Zero complaints, minimum 95 percent adherence to TAT standards as agreed with business. Achieve more than 90% satisfaction score in the internal customer survey. NIL unauthorized breaches in Policy/regulatory requirement ad SOP’s. Satisfactory rating in all audits-INA/RMU/OCS/Self- Assessment. NIL breaches in housekeeping (reconciliations, Tracers, DCFCL etc) NIL critical findings in regulatory/external/internal audits No. of PI (Process improvements) proposals found fruitful by management. No. of successful PI’s implemented Minimum Qualification Graduate (Preferably in Commerce / Financial Services/Banking & Finance etc.) and CDCS/CSDG/CITF preferred. Thorough understanding of ICC Rules, Local laws and legal risks, trade documentations and Shipping terms. Minimum Experience Minimum 5-8 years of experience in Trade finance with hands on experience in all trade finance products Hands on experience on Core Banking Solutions Specialization in

Graduate (Preferably in Commerce / Financial Services / Banking & Finance). CDCS / CSDG / CITF preferred. Minimum 5-8 years of experience in Trade Finance with hands-on experience in all trade finance products. Hands-on experience with Core Banking Solutions.

Process, check, verify and authorize trade finance transactions in a controlled manner. Monitor compliance with regulatory guidelines and local/international sanctions. Develop and implement policies, procedures, and systems; drive continuous improvement. Prepare reports and statistical data; maintain records in custody as per policies. Liaise with customers and other banks to respond to queries; resolve problems and maintain SLA/TAT. Identify and mitigate operational risks; provide technical guidance to customers and staff. Support department initiatives, system development, and staff coaching; foster employee satisfaction. Ensure anti-money laundering and central bank guidelines are followed; escalate unusual transactions. Participate in projects and system upgrades; maintain SOPs and high audit standards.