Senior Manager, Revenue Enablement

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team plays a critical role in enabling OpenAI to scale its commercial offerings — overseeing billing operations, deal desk, revenue systems, and revenue accounting. We work cross-functionally with Product, Engineering, and Go-To-Market teams to support new monetization strategies, improve operational efficiency, and maintain financial integrity as the business grows. About the Role As OpenAI scales monetization across self-serve, enterprise, partnerships, ads, and emerging business models, we need a strong operator to represent Revenue requirements throughout product and systems development. This role will sit at the center of Finance, Revenue Operations, and Business Platform teams to ensure revenue capabilities are designed, tested, and launched in a scalable and controlled way. This role will serve as the business-side owner for Revenue requirements, translating accounting, operational, billing, reporting, and controls needs into actionable requirements across Business Platform and Transformation teams. This person will drive process design, launch readiness, UAT, and continuous improvement across quote-to-cash and revenue operations workflows. This is an ideal role for someone who combines revenue domain expertise, operational judgment, structured problem solving, and strong cross-functional influence. You’ll be responsible for: - Serve as Revenue's primary business representative for monetization, operational, and systems initiatives. - Define accounting, operational, billing, reporting, and controls requirements for new products and business models. - Translate Revenue Accounting, Billing Operations, Deal Desk, and Finance requirements into clear business requirements, process flows, and acceptance criteria. - Partner with Business Platform, Transformation, GTM Systems, Accounting, Tax, FP&A, and Product teams to support new monetization models and operational changes. - Lead Revenue UAT planning, launch readiness reviews, and business signoff processes. - Design scalable operational processes and controls that reduce manual effort and improve accuracy. - Evaluate operational impacts, risks, and downstream process implications of product and systems changes. - Drive continuous improvement across quote-to-cash workflows, reporting, and data quality. We’re looking for someone with: - 8+ years in Revenue Operations, Revenue Accounting, Technical Revenue, Billing Operations, Deal Desk, Finance Transformation, or Business Operations. Experience supporting monetization, pricing, or quote-to-cash processes in a technology company. - Deep familiarity with quote-to-cash workflows (CRM, CPQ, billing, ERP, reporting). - Experience defining business requirements and partnering with systems teams to deliver solutions. - Strong stakeholder management and cross-functional leadership skills. - Strong understanding of operational controls, launch readiness, and process scalability. - Knowledge of ASC 606 and revenue-related controls. - Strong analytical, communication, and problem-solving skills. - Ability to operate independently in ambiguous, fast-moving environments. Workplace & Location This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware ent

8+ years in Revenue Operations, Revenue Accounting, Technical Revenue, Billing Operations, Deal Desk, Finance Transformation, or Business Operations. Experience supporting monetization, pricing, or quote-to-cash processes in a technology company. Deep familiarity with quote-to-cash workflows (CRM, CPQ, billing, ERP, reporting). Experience defining business requirements and partnering with systems teams to deliver solutions. Strong stakeholder management and cross-functional leadership skills. Strong understanding of operational controls, launch readiness, and process scalability. Knowledge of ASC 606 and revenue-related controls. Strong analytical, communication, and problem-solving skills. Ability to operate independently in ambiguous, fast-moving environments.

Serve as Revenue's primary business representative for monetization, operational, and systems initiatives. Define accounting, operational, billing, reporting, and controls requirements for new products and business models. Translate Revenue Accounting, Billing Operations, Deal Desk, and Finance requirements into clear business requirements, process flows, and acceptance criteria. Partner with Business Platform, Transformation, GTM Systems, Accounting, Tax, FP&A, and Product teams to support new monetization models and operational changes. Lead Revenue UAT planning, launch readiness reviews, and business signoff processes. Design scalable operational processes and controls that reduce manual effort and improve accuracy. Evaluate operational impacts, risks, and downstream process implications of product and systems changes. Drive continuous improvement across quote-to-cash workflows, reporting, and data quality.