Customer Service jobs

Available opportunities with salaries information for Customer Service jobs:

EMAAR logo

Customer Service, The Valet Dubai

EMAAR

Dubai

5 months ago

AED 4,000 - AED 12,000

Customer Service
Maison De Beaute logo

Manager

Maison De Beaute

Dubai

7 months ago

AED 7,000 - AED 14,000

Customer Service
One Line UAE logo

Customer Care Agent (CCA)

One Line UAE

Dubai

8 months ago

AED 1,000 - AED 10,000

Customer Service
What does a Customer Service professional do?
Customer service professionals play a vital role in maintaining and enhancing the reputation of businesses. They handle customer inquiries, resolve issues, and provide detailed information about products and services. This role is in high demand due to the growing number of companies focused on delivering excellent customer experiences. Customer service specialists can work for a variety of employers, including retail stores, hospitality companies, and telecommunications firms, often requiring strong communication and problem-solving skills.
What is the expected salary range for a Customer Service job?
As of 2024, the salary range for a Customer Service position in Dubai typically falls between AED 5,000 to AED 12,000 per month. Annually, this equates to approximately AED 60,000 to AED 144,000. The exact salary may vary depending on the company, years of experience, and specific job requirements. Benefits such as health insurance, housing allowance, and bonuses may also be included in the compensation package.
What essential skills are required for a career in Customer Service job?
To excel in a Customer Service role in Dubai or the UAE in 2024, candidates must possess exceptional communication and interpersonal skills, with fluency in English and preferably Arabic. Proficiency in using modern Customer Relationship Management (CRM) software and other relevant technologies is vital. The ability to handle high-pressure situations with a calm and solution-oriented approach is essential. Culturally sensitive and adaptable to a diverse clientele, candidates should also demonstrate strong problem-solving abilities and a commitment to delivering top-notch service.
What are the primary responsibilities of a Customer Service professional?
Responsibilities for the Customer Service position in Dubai include managing customer inquiries and providing solutions in a timely and efficient manner. You will be required to handle customer complaints, process orders, and coordinate with other departments to ensure customer satisfaction. Maintaining accurate records of customer interactions and transactions is essential. Additionally, you will assist in improving our customer service procedures and contribute to achieving the company's service targets. Proficiency in both English and Arabic is preferred.