Manager

Job description

🌟 Manager, Royal Club Services (12483) 🌟

📋 About The Role:
- Oversee the operation across the lounge, coordinating and monitoring all guests’ arrival and departure.
- Ensure that our in-house guest experiences meet resort standards.
- Train and develop team members, coordinate employees' schedules.
- Ensure company standard operating procedures, policies, and procedures are followed and consistently implemented.
- Minimize operating costs, boost employee retention, deliver outstanding guest service, and overall customer satisfaction.
- Coordinate closely with the Food and Beverage Manager, Director of Resorts, and Director of Restaurants.

🧑‍💼 About You:
- Extensive experience within a luxury hotel, with a minimum of 10 years in Hospitality.
- At least 3 years’ experience working within a lobby lounge environment at a managerial level with an international luxury brand.
- Successfully increased food and beverage revenue for the business.
- Knowledge within the Rooms, Front Office Division, and F&B management.
- Managed diverse teams, implemented frequent training and engagement initiatives.
- Solid experience with Menu engineering, Food Cost Management, and P&L knowledge.
- Ability to excel in a fast-paced environment managing multiple business requirements whilst exceeding guest satisfaction.
- Excellent leadership skills and a hands-on management style.

🌟 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.