CRM Lead in Dubai

🌟 Exciting Opportunity Alert! 🚀 CRM Lead - Retail 🌟

Are you ready for a thrilling career move? We're on the lookout for a stellar individual to join our client's team as a CRM Lead!

In this role, you'll be the mastermind behind shaping and executing our client's consumer strategy. Your responsibilities will include overseeing multi-channel relations, being the ultimate guru of Customer Relationship Management, and ensuring seamless synchronization within their dynamic marketing team and effective communication across countries.

Key Responsibilities

• 🚀 Develop and execute strategies for customer value, retention, loyalty, and advocacy programs.
• 🌐 Define and collaborate on the CRM platform strategy with all business areas.
• 📊 Lead database marketing analytics, segmentation analysis, and multi-channel communication testing.
• 💼 Manage key vendor relationships and databases, prioritizing quality data capture.
• 🌟 Oversee VIP customer strategy, clienteling, and provide monthly reporting by market.

Qualifications

• 5-8 years of CRM and retail/sales marketing experience.
• Essential retail experience.
• Knowledge of Mo-Engage/Marketing Cloud CRM.
• Proven experience in developing and executing CRM strategies.
• Proficiency in Marketing Cloud modules and email analytics systems.