Assistant GC&E Manager

Job description

📢 Job Opportunity: Assistant GC&E Manager - Conrad Dubai 📢

🏢 Position: Assistant GC&E Manager
📍 Location: Conrad Dubai, Dubai, UAE
🏨 Hotel: Conrad Dubai
🆔 Job ID: HOT0AOOR

🔍 Job Description:
An Assistant GC&E Manager will assist in meeting and banquet efforts to maximize revenue, profit, and the satisfaction of Guests and vendor relations. The Assistant GC&E Manager will develop the Team through the coordination of an onboarding plan and continued development efforts to ensure that the Groups, Conference, and Events Teams are fully prepared to offer an exceptional conference and event experience.

🌟 Responsibilities:
- Assist the Groups, Conference, and Events Manager to maximize conference and banqueting revenue and profit through proactive selling techniques, calendar/time management, and pricing strategy.
- Ensure the highest standards of conference and banqueting business processes.
- Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members.
- Ensure fairness in vendor selection and with vendor pricing, ensuring non-contracted customers receive the same rates regardless of the booking channel used.
- Ensure the company/department-specific induction/onboarding plan for Revenue/Conference and Events/Reservations Managers is identified, executed, and coordinated with the relevant Human Resource Manager and Regional Director of Revenue.
- Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through structured training calendars and programs.
- Maintain strong internal control of the working environment, ensuring compliance with Hilton and the Hotel brand's policies and procedures.
- Ensure communication meetings occur and are documented with minutes on a monthly basis.
- Manage staff performance in compliance with company policies and procedures.
- Recruit, manage, train, and develop the Conference and Events Team.

🌟 What Are We Looking For?
An Assistant GC&E Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Demonstrated previous experience in a similar role.
- Proven commercial acumen.
- Ability to demonstrate negotiation and influencing skills.
- Effective management skills.
- Ability to manage conflict effectively.
- Positive attitude and excellent communication skills.
- Ability to work under pressure.

🌟 Preferred Qualifications:
- Previous experience working within the hospitality industry.
- Commercial and industry knowledge.

🌟 What Will It Be Like to Work for Conrad Hotels & Resorts?
Conrad Hotels & Resorts combines contemporary design, sophisticated amenities, and personalized service. Conrad’s guest service is instinctive, discreet, and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!

📧 How to Apply:
If you meet the qualifications and are excited about this opportunity, apply now to join our team and help shape the future of Conrad Dubai's Conference and Events operations.