# Internship - Front Office — Accor

Canonical: https://jobxdubai.com/jobs/sr-744000155738694-internship-front-office
Location: Doha, Qatar
Type: internship · Level: entry
Monthly salary: AED 8,072 to 12,108 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-15
Apply: https://jobs.smartrecruiters.com/AccorHotel/744000155738694-internship-front-office?oga=true

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## Description

MONDRIAN DOHA

How your day looks like: Actively welcome, greet and check guests in Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’ Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc. Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in HotSos or hotel specific recording process Update and maintain the reception hand over book, pass on all guest feedback to the Manager on duty so appropriate action may be taken Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with MONDRIAN Doha confidentiality standards Ensure the correct procedure and policy standards are adhered to Ensure all necessary supplies are available for the front desk, manage par stock and order supplies Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc. Encourage up-selling in order to maximize rates Ensure work areas are cleaned and maintained at all times

## Requirements

Not explicitly separated as a distinct 'Requirements' section in the posting. The text describes duties and expectations for an internship but does not list standalone hard requirements (e.g., years of experience, certifications).

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