# Business Solutions Automation Specialist — Etihad Airways

Canonical: https://jobxdubai.com/jobs/sr-744000151345020-business-solutions-automation-specialist
Location: Abu Dhabi, UAE
Type: full_time · Level: mid
Monthly salary: AED 15,000 to 22,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-09-23
Apply: https://jobs.smartrecruiters.com/EtihadAirways5/744000151345020-business-solutions-automation-specialist?oga=true

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## Description

Synopsis Responsible for the development and delivery of Airports & Ground Operations automation strategies including collating, design, engineering, construction and delivery of automation solutions reducing manual intervention, raising productivity, consistency and quality. Accountabilities Support Manager to collate, report and escalate automation project within Airports & Ground Operations resulting in manual intervention reduction of an overall 30%. Manage day-to-day operations of identifying, developing and building automation solutions as directed by Manager in reducing manual intervention using, but not limited to, Office365 applications raising productivity and consistency. Report to Manager any limitations in Airports & Ground Operations automated solutions and applications rolled out by the department. Responsible for completing projects related to departmental automated solutions within a specified time frame. Responsible for delivering effective professional innovative proposals to the department that is aligned to the overall departmental goals. Stay up to date with emerging technologies, best practices and innovative designs.

## Requirements

Education & Experience Minimum Diploma or relevant license/certification. Subject matter expert (SME) with proven demonstrable sound knowledg e  and relevant industry experience in passenger handling operations, preferably gained through 4-6 years in an Above Wing or Ground Handling Operations role with an airline or ground handling agency. Demonstrable knowledge of airport systems and automation initiatives

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