# Tamayyaz– Reservation Agent – Saudis Only — Accor

Canonical: https://jobxdubai.com/jobs/sr-744000138068355-tamayyaz-reservation-agent-saudis-only
Location: Mecca, Saudi Arabia
Type: full_time · Level: entry
Monthly salary: AED 2,450 to 3,920 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-07-16
Apply: https://jobs.smartrecruiters.com/AccorHotel/744000138068355-tamayyaz-reservation-agent-saudis-only?oga=true

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## Description

Mercure Makkah Aziziah

Handle incoming reservation inquiries via phone, email, and online platforms in a friendly and professional manner. Accurately process and confirm reservations, ensuring all guest preferences and requests are noted. Maintain up-to-date knowledge of hotel services, facilities, and local attractions to provide guests with accurate information. Collaborate with the front desk and other departments to ensure a smooth guest experience from booking to check-out. Manage and resolve any reservation-related issues or complaints effectively and efficiently.

## Requirements

Tamayyaz Program is for Saudi Nationals Only. Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience. Basic English skills are a must. Strong passion for the Hospitality Field. Excellent interpersonal and communication skills. Is a team player that contributes to and proactively assists co-workers. Ability to work a flexible roster depending on departmental needs. Ability to focus attention on guest needs, always remaining calm and courteous.

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