# Senior Butler - Raffles The Red Sea — Accor

Canonical: https://jobxdubai.com/jobs/sr-744000136026929-senior-butler-raffles-the-red-sea
Location: Umluj, Saudi Arabia
Type: full_time · Level: senior
Monthly salary: AED 41,160 to 63,700 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-07-06
Apply: https://jobs.smartrecruiters.com/AccorHotel/744000136026929-senior-butler-raffles-the-red-sea?oga=true

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## Description

RAFFLES THE RED SEA

Core Responsibilities Intuitive Guest Care : Orchestrate seamless "resident" journeys from pre-arrival to a "fond farewell". This includes personally greeting VIPs and long-stay guests, conducting in-suite check-ins, and providing comprehensive suite orientations. Bespoke Experience Curation : Design "wow moments" and sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high-profile celebrations like anniversaries. Master Valet Services : Deliver expert-level packing and unpacking, garment pressing, laundry valet, and professional shoe-shining to the highest luxury standards. Dining & Social Facilitation : Manage in-suite dining experiences, including the service of afternoon tea, evening canapés, and private meals with meticulous attention to table presentation. Team Leadership : Supervise daily butler operations, allocate resources, and mentor junior staff to ensure all interactions align with the "Raffles Brand Personality"—charming, graceful, thoughtful, and welcoming. Guest Intelligence : Maintain and update exhaustive guest profiles, noting specific "quirks" and preferences to ensure a seamless "elite relay" between shifts.

## Requirements

Required Skills & Qualifications Experience : Typically a minimum of  2–5 years  in luxury hospitality (5-star/Forbes-rated environments), with a proven track record in butler or high-end guest relations. Education : A Diploma or Degree from a recognized school for Tourism and Hotel Management is often required. Cultural Savvy : Deep understanding of international luxury traveler expectations and, depending on the location, local etiquette  Communication : Exceptional English proficiency is mandatory; ability to speak additional languages is a significant advantage for global clientele. Technical Proficiency : Knowledge of property management systems like  Opera PMS  and other task delegation platforms. The "Raffles Standard" Personality A successful Senior Butler must embody these specific brand values: Emotional Luxury : The ability to build genuine, warm, and professional connections that transcend basic service. The "Butler Did It" Spirit : A witty, stylish, and resourceful approach to problem-solving and service. Discretion & Privacy : Respecting guest space and maintaining absolute confidentiality at all times.

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