# Senior Personal Banker - Loan DST — Mashreq

Canonical: https://jobxdubai.com/jobs/orc-5972-senior-personal-banker-loan-dst
Location: Dubai, UAE
Type: full_time · Level: mid
Monthly salary: AED 15,000 to 25,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-07-01
Apply: https://hcld.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/5972

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## Description

KEY RESULT AREAS • Achieve monthly sales targets in the financial year. • Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visits. • Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner. • Relationship manage (where required) a portfolio of approved companies by developing key contacts and relationships • Conducting micro marketing activities that include Kiosk activities and other direct marketing activities. • Handling objections with a view to getting the customer to buy or company to transfer payroll. • Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines. • Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions. • Record all sales activities in Daily Sales Reports and update CRM for leads and contacts. • Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations. Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required. PROBLEM SOLVING • Sales require understanding customers’ individual financial circumstances. • Responsible for assisting staff and customers in achieving their goals and objectives. DECISION MAKING AUTHORITY & RESPONSIBILITY • Responsible for honestly assisting the customer in achieving his objectives through courteous and friendly service, accurate promises keeping within the service delivery standards set by the bank. • Should have complete product & policy information to ensure KNOWLEDGE, SKILLS AND EXPERIENCE • Sales profile that require confidence, persistence, personality and verbal written • Basic knowledge of products, service policies and processes of Retail Banking. • Any discipline with 2 years sales experience

## Requirements

Any discipline with 2 years sales experience; basic knowledge of products, service policies and processes of Retail Banking.

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