# Retail Sales Representative — Al Khozama Investment

Canonical: https://jobxdubai.com/jobs/li-4479812128-retail-sales-representative
Location: Riyadh, Saudi Arabia
Type: full_time · Level: junior
Monthly salary: AED 5,880 to 8,820 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-15
Apply: https://www.linkedin.com/jobs/view/retail-sales-representative-at-al-khozama-investment-4479812128?_l=en

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## Description

Job Purpose

Welcome guests into the world of Alain Ducasse Chocolat Paris with genuine warmth, product knowledge, and a

passion for thoughtful gifting. Create memorable personal connections, support retail sales, and reflect “Setting trends, touching lives” in every interaction.

Key Responsibilities:

Customer welcome & product knowledge

• Greeting guests warmly, listening to their preferences and recommend chocolates and gifts suited to the occasion.

• Share the Alain Ducasse brand story, product characteristics and craftsmanship with confidence and accuracy.

• Build lasting guest relationships and handle queries courteously, referring complex matters to management.

Sales & transactions

• Work towards individual and team sales goals through natural recommendations and appropriate upselling.

• Introduce seasonal collections, limited editions, and gifting solutions.

• Process POS, cash, and card transactions accurately and follow cash-handling procedures.

Presentation & stock

• Package purchases beautifully to brand standards and check order accuracy.

• Maintain clean, attractive displays, correct labels, and impeccable boutique presentation.

• Support stock counts, replenishment, rotation and reporting of shortages or damage.

Teamwork & events

• Assist with tastings, launches, retail events and preparation of corporate gifting orders as assigned.

• Share guest feedback and potential corporate enquiries with the manager.

• Follow food hygiene, safety, security, and company procedures and contribute to a welcoming team environment.

Key Performance Indicators (KPI’s)

• Guest feedback and service standards

• Sales achievement and thoughtful upselling

• Transaction and order accuracy

• Merchandising, stock discipline, and hygiene compliance

Qualifications:

High school diploma or equivalent; hospitality or retail diploma an advantage, Customer Service, Sales Techniques, Food Safety, or Food Hygiene certifications.

Years of Experience:

• Minimum 1–2 years of retail sales experience, ideally in luxury goods, chocolate, or gourmet food.

Nature of Experience:

• Experience in customer service, product recommendations, upselling, POS transactions, cash handling, product presentation, and stock replenishment.

Language Skills:

• Fluent English; Arabic an advantage.

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