# Business Analyst- (Retail) - UAE — Confidential Careers

Canonical: https://jobxdubai.com/jobs/li-4479794150-business-analyst-retail-uae
Location: Abu Dhabi, UAE
Type: full_time · Level: mid
Monthly salary: AED 20,000 to 35,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-15
Apply: https://www.linkedin.com/jobs/view/business-analyst-retail-uae-at-confidential-careers-4479794150?_l=en

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## Description

Role Purpose

Elicit, analyze, and document business requirements for digital and retail initiatives spanning SAP, POS/BOS, payments, loyalty, mobile apps, websites/web apps, and corporate systems. Bridge business and technology to deliver measurable outcomes.

Key Responsibilities

Facilitate workshops and stakeholder interviews to capture requirements, pain points, and desired outcomes.

• Produce business analysis artifacts: BRDs/FRDs, user stories, process maps (AS‑IS/TO‑BE), use cases, and acceptance criteria.

• Support backlog grooming and prioritization with Product Owners/Project Managers; ensure requirements traceability.

• Coordinate with vendors and internal teams to validate solution approaches and manage changes to scope.

• Support testing by creating UAT plans, test scenarios, and defect triage; ensure business sign-off. • Perform impact analysis for changes affecting sites, customer journeys, and operational processes.

• Contribute to change management by supporting training needs, communications, and go-live readiness activities.

• Strong facilitation, communication, and documentation skills.

• Knowledge of Agile/Scrum and/or Waterfall delivery.

• Ability to understand data flows and system integrations at a conceptual level.

• Retail domain knowledge (sales, promotions, loyalty, payments) advantageous.

Bachelor’s degree in business/ information technology/engineering or equivalent.

• 3 – 6 years business analysis experience.

• IIBA (ECBA/CCBA) or Agile certification preferred.

• Experience in retail or multi-site operations projects preferred.

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## Requirements

Bachelor’s degree in business/ information technology/engineering or equivalent. 3 – 6 years business analysis experience. IIBA (ECBA/CCBA) or Agile certification preferred. Experience in retail or multi-site operations projects preferred.

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