# Sr Business Analyst (Housing Loan & Banking Operations) | 8 to 12 Years | CBAP Mandate — Acme Services

Canonical: https://jobxdubai.com/jobs/li-4479266727-sr-business-analyst-housing-loan-banking-operations-8-to-12-years-cbap-mandate
Location: Abu Dhabi, UAE
Type: full_time · Level: senior
Monthly salary: AED 12,000 to 16,000 per month (employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-14
Apply: https://www.linkedin.com/jobs/view/sr-business-analyst-housing-loan-banking-operations-8-to-12-years-cbap-mandate-at-acme-services-4479266727?_l=en

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## Description

Experience: 8 to 12 Years

Notice- Immediate to 15 Days max

Budget- 12000 to 16000 AED per month

Position: Business Analyst

Location: Abu Dhabi, UAE

Department: (PWBB) – National Housing Loan (NHL) Service Line

Employment Type: Full-Time (Onsite)

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, Business Administration, Finance, or related discipline.

• 8+ years of Business Analysis experience, preferably within Banking and Financial Services.

• Minimum 3+ years of experience in Loan Management, Mortgage Lending, Housing Finance, or Consumer Banking domains.

• Proven experience delivering medium to large-scale IT transformation projects.

• Strong experience working in Agile, Waterfall, and Hybrid project methodologies.

• Proficiency in business analysis tools and software (e.g., Microsoft Visio, JIRA, Confluence).

• Knowledge of banking processes and regulations is a plus.

• CBAP - Certification in Business Analysis is mandatory.

Key Deliverables

• Business Requirement Documents (BRD)

• Functional Specification Documents (FSD)

• User Stories & Acceptance Criteria

• Process Flow Diagrams

• Gap Analysis Reports

• UAT Test Scenarios & Results

• Solution Impact Assessments

• Business Verification Testing (BVT) Documentation

• KEY ACCOUNTABILITIES:

Key Responsibilities:

1. Business Analysis & Requirements Management

• Elicit, analyse, validate, and document business requirements from stakeholders across business and IT functions.

• Conduct workshops, interviews, and requirement gathering sessions with business users, SMEs, and external stakeholders.

• Translate business requirements into detailed functional specifications, process flows, use cases, user stories, and business rules.

• Create and maintain Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), gap analyses, and solution requirement documents.

• Evaluate current business processes and identify opportunities for optimization and automation.

2. Housing Loan & Banking Operations

• Analyse and support end-to-end National Housing Loan processes, including:

• Loan Origination

• Application Processing

• Eligibility Assessment

• Loan Approval

• Loan Disbursement

• Loan Servicing

• Collections & Recovery

• Customer Communications

• Understand lending products, credit processes, collateral management, customer onboarding, and compliance requirements.

• Support initiatives related to housing loan products, government housing programs, and financing schemes.

3. Solution Design & Delivery

• Collaborate with Solution Architects, Developers, QA Teams, and Vendors to design effective business solutions.

• Review solution designs and ensure business requirements are accurately translated into technical solutions.

• Analyse system impacts, dependencies, integrations, and process changes.

• Participate in project planning, effort estimation, and risk identification activities.

4. Stakeholder Management

• Act as the primary liaison between business units and technology teams.

• Facilitate discussions and obtain approvals from business stakeholders.

• Manage expectations and communicate project progress, issues, risks, and dependencies.

• Build strong relationships with internal departments, external vendors, and regulatory stakeholders.

5. Testing & Quality Assurance

• Define test scenarios, test cases, and acceptance criteria.

• Support SIT, UAT, BVT, and production validation activities.

• Coordinate defect management and resolution with project teams.

• Ensure delivered solutions meet business expectations and quality standards.

6. Project Governance & Documentation

• Maintain complete project documentation throughout the project lifecycle.

• Support change request management and impact assessments.

• Prepare executive-level reports, project presentations, and status updates.

• Ensure compliance with FAB governance, security, audit, and regulatory standards.

Required Skills & Competencies

Functional Skills

• Banking and Financial Services domain knowledge.

• Housing Loan / Mortgage Lending expertise.

• Loan Disbursement and Collections process knowledge.

• Requirements Management and Documentation.

• Process Mapping and Business Process Re-engineering.

• Functional Solution Design.

• User Story and Use Case Development.

• UAT Planning and Execution.

• Regulatory and Compliance Awareness.

Technical Skills

• Strong knowledge of:

o Core Banking Systems

o Loan Management Systems

o CRM Platforms

o Workflow Management Systems

o Business Process Automation Tools

o API & System Integrations

• Experience with SQL and data analysis.

• Familiarity with Jira, Confluence, Azure DevOps, Visio, and Microsoft Office Suite.

Soft Skills

• Excellent communication and stakeholder management skills.

• Strong analytical and problem-solving abilities.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong presentation and facilitation skills.

• Ability to challenge requirements constructively and drive consensus among stakeholders.

________________________________________

Preferred Experience

Candidates with experience in one or more of the following will be highly preferred:

• UAE Banking sector experience.

• National Housing Loan (NHL) domain experience.

• Mortgage and Housing Finance solutions.

• Construction Finance and Payment/Disbursement Management.

• Government Housing Programs.

• Collections and Recovery Systems.

• Vendor Management and Third-Party Solution Delivery.

• Digital Transformation and Process Automation initiatives.

• Regulatory reporting and compliance projects.

Show more

## Requirements

Qualifications:
• Bachelor's Degree in Information Technology, Computer Science, Business Administration, Finance, or related discipline.
• 8+ years of Business Analysis experience, preferably within Banking and Financial Services.
• Minimum 3+ years of experience in Loan Management, Mortgage Lending, Housing Finance, or Consumer Banking domains.
• Proven experience delivering medium to large-scale IT transformation projects.
• Strong experience working in Agile, Waterfall, and Hybrid project methodologies.
• Proficiency in business analysis tools and software (e.g., Microsoft Visio, JIRA, Confluence).
• Knowledge of banking processes and regulations is a plus.
• CBAP - Certification in Business Analysis is mandatory.

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