# Infrastructure Lead Operation — MIS - Al Moammar Information Systems Co.

Canonical: https://jobxdubai.com/jobs/li-4478846657-infrastructure-lead-operation
Location: Riyadh, Saudi Arabia
Type: full_time · Level: lead
Monthly salary: AED 7,840 to 11,760 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-15
Apply: https://www.linkedin.com/jobs/view/infrastructure-lead-operation-at-mis-al-moammar-information-systems-co-4478846657?_l=en

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## Description

Responsibilities

• Lead technical operations for Infrastructure Maintenance & Managed Services across servers, operating systems, virtualization, networks, security, storage, backup, and monitoring.

• Lead technical escalations for critical incidents, coordinate troubleshooting, and ensure root-cause analysis and corrective actions are completed.

• Coordinate infrastructure maintenance, upgrades, migrations, patches, and production changes, including impact assessments, risk reviews, testing, and rollback plans.

• Monitor infrastructure availability, performance, capacity, and SLA compliance, identifying operational risks and improvement opportunities.

• Coordinate with technical teams, service desk, application teams, and vendors to resolve issues and maintain service continuity.

• Lead technical coordination for disaster recovery, service restoration, and major infrastructure incidents.

• Maintain technical documentation, operating procedures, and knowledge-transfer materials.

• Support infrastructure lifecycle and capacity planning, service improvements, and transition activities.

• Participate in on-call support and respond to critical incidents when required.

Requirements

• BSc. degree in Computer Science, Information Technology, Computer Engineering, or a related field.

• 8+ Yrs. of experience in IT Infrastructure & Operations, including technical leadership on large managed-services projects.

• Strong understanding of enterprise infrastructure, Windows/Linux servers, virtualization, networking, storage, backup, disaster recovery, and monitoring.

• Strong troubleshooting, root-cause analysis, risk assessment, and technical coordination skills.

• Knowledge of ITIL practices, including Incident, Problem, Change, and Release Management.

• ITIL or equivalent service-management certification.

• Proficiency in Arabic and English.

• Ability to work onsite in Riyadh, meet agreed SLAs, and participate in on-call support.

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## Requirements

BSc. degree in Computer Science, Information Technology, Computer Engineering, or a related field.
8+ Yrs. of experience in IT Infrastructure & Operations, including technical leadership on large managed-services projects.
Strong understanding of enterprise infrastructure, Windows/Linux servers, virtualization, networking, storage, backup, disaster recovery, and monitoring.
Strong troubleshooting, root-cause analysis, risk assessment, and technical coordination skills.
Knowledge of ITIL practices, including Incident, Problem, Change, and Release Management.
ITIL or equivalent service-management certification.
Proficiency in Arabic and English.
Ability to work onsite in Riyadh, meet agreed SLAs, and participate in on-call support.

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