# Operations Manager — White Roastery

Canonical: https://jobxdubai.com/jobs/li-4477668099-operations-manager
Location: Kuwait City, Kuwait
Type: full_time · Level: lead
Monthly salary: AED 7,170 to 10,755 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-11
Apply: https://www.linkedin.com/jobs/view/operations-manager-at-white-roastery-4477668099?_l=en

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## Description

Job Overview

• Job Title: F&B Operations Manager / Head of Operations

• Department: Operations / Food & Beverage

• Reports To: General Manager / Managing Director / F&B Director

• Supervises: Restaurant Managers, Kitchen Managers, Supervisors, and Front/Back-of-House Staff

• Core Purpose: To lead and optimize day-to-day multi-outlet or single-site F&B operations, ensuring high guest satisfaction, strict hygiene compliance, and financial target achievement.

Key Responsibilities

Operations & Quality Control

• Oversee daily F&B operations across all assigned outlets, central kitchens, or dining zones.

• Conduct regular site and outlet inspections to ensure brand standards, cleanliness, and service excellence are maintained.

• Develop, implement, and audit Standard Operating Procedures (SOPs) for front-of-house (FOH) and back-of-house (BOH).

• Manage special events, catering logistics, pop-ups, or new branch openings.

Financial & Cost Management

• Monitor food cost, beverage cost, labor expenditure, and general operating overheads.

• Track Profit & Loss (P&L) statements, analyze sales reports, and execute cost-control strategies.

• Control inventory levels, purchasing, vendor deliveries, stock counts, and waste reduction.

• Assist in annual budget setting and work to increase spend-per-head without compromising quality.

Leadership & Human Resources

• Lead, motivate, and mentor store managers, chefs, and service teams.

• Handle manpower planning, shift scheduling, recruitment, onboarding, and performance evaluations.

• Design and execute staff training programs covering product knowledge, service flow, and upselling.

Compliance & Safety

• Enforce local municipal health, fire, safety, and sanitation regulations.

• Ensure strict adherence to HACCP (Hazard Analysis Critical Control Point) and food hygiene standards.

• Act as the primary point of contact for health authorities or external hygiene consultants.

Qualifications & Requirements

• Education: Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or a related culinary/F&B qualification.

• Experience: Minimum of 5 to 8 years of progressive experience in F&B or multi-unit restaurant operations.

• Technical Skills:

• Proficiency in Point-of-Sale (POS) systems and F&B back-office inventory software.

• Strong command of Excel, financial reporting, and P&L analysis.

• Certifications: Valid Food Safety / HACCP certification.

• Language & Soft Skills:

• Bilingual proficiency (Arabic and English preferred in local markets like Kuwait).

• Strong leadership, conflict resolution, time management, and communication skills.

• Working Conditions: Flexibility to work evenings, weekends, late nights (including post-midnight closeouts), and holidays as required by the industry.

If you need this tailored further, let me know:

• Is this position for hotels, quick-service restaurants (QSR), fine dining, or a central kitchen?

• Do you need specific KPI targets or local legal additions (such as Kuwait labor law or municipality guidelines)?

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## Requirements

Education: Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or a related culinary/F&B qualification. Experience: Minimum of 5 to 8 years of progressive experience in F&B or multi-unit restaurant operations. Technical Skills: Proficiency in Point-of-Sale (POS) systems and F&B back-office inventory software. Strong command of Excel, financial reporting, and P&L analysis. Certifications: Valid Food Safety / HACCP certification. Language & Soft Skills: Bilingual proficiency (Arabic and English preferred in local markets like Kuwait). Strong leadership, conflict resolution, time management, and communication skills.

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