# Senior Travel & Tourism Specialist — Fursan Travel

Canonical: https://jobxdubai.com/jobs/li-4476590968-senior-travel-tourism-specialist
Location: Riyadh, Saudi Arabia
Type: full_time · Level: mid
Monthly salary: AED 7,840 to 11,760 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-07
Apply: https://www.linkedin.com/jobs/view/senior-travel-tourism-specialist-at-fursan-travel-4476590968?_l=en

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## Description

Air Ticketing & Itinerary Fulfillment:

• Book, issue, reissue, and refund air tickets using GDS systems (Amadeus)

• Ensure 100% accuracy in fare calculations, route planning, and corporate policies

• Handle flight changes, cancellations, and urgent last-minute bookings

• Apply lowest fare search strategies while balancing client preferences

Hotel & Non-Air Services Booking:

• Reserve hotel accommodations through B2B platforms, direct contracts, or DMCs

• Coordinate car rentals, airport transfers, meet & assist, rail, and ferry services

• Support group and individual visa arrangements and travel insurance where applicable

• Confirm booking accuracy and supplier coordination

Client Communication & Request Handling:

• Respond promptly and professionally to client requests via email or phone

• Clarify travel needs, approvals, and budget limitations where needed

• Ensure clear and detailed communication of itinerary and confirmations

• Provide alternate travel options if preferred ones are unavailable

Process Compliance & Documentation:

• Maintain complete and compliant booking records in the back-office system (e.g., TINA)

• Ensure correct usage of client profiles, approval flows, and policy tags

• Follow SOPs related to each account and note all actions clearly in CRM

Support & Collaboration:

• Coordinate with other internal teams (Finance, Product, Visa, MICE) as required

• Assist colleagues during peak hours or urgent cases

• Share feedback on system or supplier issues to improve operations

Candidate Requirements:

• Experience: 3–5 years in corporate travel operations or business travel ticketing

• Solid experience in handling both GDS ticketing and non-air travel components

Systems Knowledge:

• Proficient in GDS (Amadeus/Sabre) – ticketing, fare rules, and itinerary creation

• Experienced in B2B hotel booking platforms (e.g., TBO, Hotelbeds)

• Familiarity with back-office systems like TINA and CRMs like Freshdesk

Skills:

• Strong customer service orientation and communication skills

• High attention to detail and ability to multitask under pressure

• Knowledge of visa documentation, travel insurance, and corporate travel rules

• Languages: Fluent English (Arabic is a plus)

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## Requirements

Experience: 3–5 years in corporate travel operations or business travel ticketing. Solid experience in handling both GDS ticketing and non-air travel components.

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