# City Lead — Confidential

Canonical: https://jobxdubai.com/jobs/li-4476582128-city-lead
Location: Riyadh, Saudi Arabia
Type: full_time · Level: lead
Monthly salary: AED 9,800 to 19,600 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-07
Apply: https://www.linkedin.com/jobs/view/city-lead-at-confidential-4476582128?_l=en

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## Description

Key Responsibilities

Strategic Leadership & Business Development

• Support the execution of the company’s strategy for launching and growing its operations in Riyadh.

• Identify new local market opportunities, build strategic partnerships, and drive customer acquisition and retention.

• Develop initiatives to support the growth and performance of the Riyadh market.

Operations Management

• Oversee all aspects of day-to-day Riyadh operations, including driver supply, service quality, customer support, and local marketing.

• Ensure a seamless, high-quality customer experience aligned with company standards.

• Implement and optimize scalable processes to support the growth of the Riyadh operation.

Team Building & Management

• Support recruitment efforts in collaboration with the central HR team to attract top talent for the Riyadh team.

• Build and mentor a high-performing local team, fostering a culture of excellence, collaboration, and innovation.

• Establish clear performance metrics, provide regular feedback, and ensure alignment with company goals.

Marketing & Brand Building

• Develop and execute localized marketing initiatives to increase brand awareness and user growth in Riyadh.

• Monitor local market trends and customer behaviour to adapt strategies and maintain a competitive edge.

Regulatory Compliance & Government Relations

• Ensure Riyadh operations comply with local laws, transportation regulations, and business licensing requirements.

• Build and maintain relationships with relevant local stakeholders and government bodies, in coordination with the central team.

Financial Oversight & Reporting

• Manage the Riyadh city budget in coordination with the central finance team, ensuring disciplined expenditure and effective resource allocation.

• Provide regular performance and market reports to headquarters.

• Analyze financial and operational data to inform decision-making and optimize Riyadh operations.

Qualifications & Skills

Experience

• Proven track record in a management role such as City Lead, General Manager, or Head of Operations, ideally within the technology, mobility, or on-demand services sector.

• Demonstrated experience launching, managing, or scaling operations in a new city or market.

• Experience managing budgets and delivering against operational and financial targets.

Skills

• Strong leadership and team-building capabilities, including experience supporting recruitment and hiring decisions.

• Strong business acumen with a data-driven approach to decision-making.

• Excellent communication, negotiation, and stakeholder management skills.

• Fluency in Arabic is an advantage.

• Strong understanding of the cultural, regulatory, and business landscape in Riyadh and Saudi Arabia.

Attributes

• Entrepreneurial mindset with a passion for building and scaling operations from the ground up.

• Highly adaptable and resilient, with the ability to thrive in a fast-paced and evolving environment.

• Hands-on leader and natural problem solver who takes ownership and leads by example.

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