# Customer Service & Support Specialist — ML Hires

Canonical: https://jobxdubai.com/jobs/li-4476579821-customer-service-support-specialist
Location: Abu Dhabi, UAE
Type: full_time · Level: junior
Monthly salary: AED 9,000 to 12,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-07
Apply: https://www.linkedin.com/jobs/view/customer-service-support-specialist-at-ml-hires-4476579821?_l=en

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## Description

We're looking for a Customer Service & Support Specialist to be the first point of contact for customers, offering timely and accurate help.

Key Responsibilities

• Answer customer questions via phone, email, and chat

• Troubleshoot and resolve issues efficiently

• Keep accurate records of customer interactions

• Spot recurring issues and report trends to management

• Support customer satisfaction and retention goals

Requirements

• Customer service experience preferred

• Strong communication and active listening

• Calm and professional under pressure

• Comfortable with support software and multitasking

• Reliable remote setup

Benefits

• Life insurance coverage

• Internet and utility reimbursement

• Performance bonuses

• Mental health days

• Equity or stock options

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## Requirements

Customer service experience preferred
Strong communication and active listening
Calm and professional under pressure
Comfortable with support software and multitasking
Reliable remote setup

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