# Customer Service / Sales Coordinator – JAFZA — TASC Outsourcing

Canonical: https://jobxdubai.com/jobs/li-4475989596-customer-service-sales-coordinator-jafza
Location: Dubai, UAE
Type: full_time · Level: junior
Monthly salary: AED 12,000 to 18,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-08
Apply: https://www.linkedin.com/jobs/view/customer-service-sales-coordinator-%E2%80%93-jafza-at-tasc-outsourcing-4475989596?_l=en

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## Description

We are looking for a detail-oriented Customer Service / Sales Coordinator to support order processing, customer communication, ERP transactions, and coordination across internal departments.

Key Responsibilities

• Create and process Sales Orders and Purchase Orders in ERP.

• Coordinate with Purchase, Finance, Warehouse, Logistics, and Shipping teams.

• Verify order confirmations and maintain order trackers.

• Prepare and send proforma invoices and follow up on payments.

• Handle customer queries and provide order / payment status updates.

• Maintain CRM records and supporting documentation.

• Support shipping and order-related documentation.

• Assist with general administrative tasks, including petty cash where required.

Requirements

• Experience in Customer Service, Sales Coordination, or Order Management.

• Hands-on exposure to ERP systems such as Dynamics 365 F&O, SAP, Oracle, or similar.

• Good Excel skills – mandatory.

• Strong coordination, follow-up, and attention to detail.

• Understanding of PO, SO, invoices, order confirmation, and shipping processes.

• Good communication and customer-handling skills.

Skills

• Customer Service

• Sales Coordination

• Order Management

• Sales Order Processing

• Purchase Orders

• ERP

• Microsoft Dynamics 365

• Dynamics 365 F&O

• SAP

• Oracle

• Microsoft Excel

• CRM

• Proforma Invoicing

• Payment Follow-Up

• Customer Coordination

• Logistics Coordination

• Shipping Coordination

• Warehouse Coordination

• Order Fulfilment

• Documentation

• Sales Administration

• Customer Support

• Order Tracking

• Stakeholder Coordination

Popular Job Titles

• Customer Service Coordinator

• Sales Coordinator

• Customer Service Executive

• Sales Support Coordinator

• Order Management Coordinator

• Order Processing Executive

• Sales Administrator

• Customer Support Coordinator

• Commercial Coordinator

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## Requirements

Experience in Customer Service, Sales Coordination, or Order Management. Hands-on exposure to ERP systems such as Dynamics 365 F&O, SAP, Oracle, or similar. Good Excel skills – mandatory. Strong coordination, follow-up, and attention to detail. Understanding of PO, SO, invoices, order confirmation, and shipping processes. Good communication and customer-handling skills.

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