# Patient Experience Officer — Shift Clinics

Canonical: https://jobxdubai.com/jobs/li-4475663259-patient-experience-officer
Location: Riyadh, Saudi Arabia
Type: full_time · Level: junior
Monthly salary: AED 4,900 to 6,860 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-11
Apply: https://www.linkedin.com/jobs/view/patient-experience-officer-at-shift-clinics-4475663259?_l=en

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## Description

Shift Clinics is looking for a Patient Experience Officer to join our Operations team in Riyadh. This role is responsible for managing day-to-day reception activities while ensuring every patient and visitor receives a professional, welcoming experience.

Key Responsibilities:

• Serve as the first point of contact for patients and visitors

• Manage bookings, inquiries, and patient data across multiple channels

• Handle payments, daily reporting, and financial accuracy

• Promote clinic services and packages

• Support smooth patient flow across departments

• Maintain a clean, organized, and patient-ready reception area

Requirements:

• Bachelor’s degree

• 2-3 years of experience in front desk, reception, or customer service

• Experience in healthcare institutions, clinics, or hospitals

• Strong computer and communication skills

• Customer focus – understands and meets internal and external needs

• Fluent in English and Arabic

• Flexible to work in rotating shifts

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## Requirements

Bachelor’s degree; 2-3 years of experience in front desk, reception, or customer service; Experience in healthcare institutions, clinics, or hospitals; Strong computer and communication skills; Customer focus – understands and meets internal and external needs; Fluent in English and Arabic; Flexible to work in rotating shifts.

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