# Online Store Operations Supervisor — Confidential

Canonical: https://jobxdubai.com/jobs/li-4475652621-online-store-operations-supervisor
Location: Riyadh, Saudi Arabia
Type: full_time · Level: lead
Monthly salary: AED 8,820 to 11,760 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-11
Apply: https://www.linkedin.com/jobs/view/online-store-operations-supervisor-at-confidential-4475652621?_l=en

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## Description

We are seeking an Online Store Operations Supervisor to oversee e-commerce operations and ensure all customer orders are shipped on time and to the required quality standard.

Key Responsibilities:

• Review order status, delivery addresses, and payment status, and confirm payment before shipping.

• Ship all online store orders to customers.

• Receive returns from shipping companies and close them in the system.

• Monitor all fulfillment center operations, system movements, and transfers; resolve any transfer issues and follow them up with the relevant department.

• Issue transfer notes, handle customer issues and exchanges with branches, and adjust stock balances in Oracle.

• Monitor fulfillment center stock and replenish it from main warehouses when needed.

• Ensure website product stock levels are kept up to date.

• Follow up on online order movements and statuses with the finance department, and coordinate with shipping companies on settling their dues.

• Track delivery companies and shipment status to ensure fast delivery, and identify the best performers by coverage cities and delivery speed when allocating shipments.

• Perform any other duties within the scope of the role.

Requirements:

• Bachelor’s degree in Management, Marketing, or a related field.

• Minimum of 3 years of experience in online store operations.

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## Requirements

Bachelor’s degree in Management, Marketing, or a related field. Minimum of 3 years of experience in online store operations.

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