# Call Center Representative — V-Thru

Canonical: https://jobxdubai.com/jobs/li-4475645970-call-center-representative
Location: Kuwait City, Kuwait
Type: full_time · Level: entry
Monthly salary: AED 9,560 to 14,340 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-11
Apply: https://www.linkedin.com/jobs/view/call-center-representative-at-v-thru-4475645970?_l=en

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## Description

Call Center Agent Job Responsibilities:

• Obtains client information by answering telephone calls & answering (live chat) as per company policy.

• Informs clients by explaining procedures, answering questions & providing information.

• Maintains communication equipment by reporting problems.

• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

• Answer incoming calls and respond to customer’s (live chat)

• Management and resolving customer complaints

• Identify and escalate issues to supervisors

• Research, identify, and resolve customer complaints using applicable software

• Document all call information according to standard operating procedures

• Complete call logs and reports

Call Center Agent Qualifications / Skills:

• Strong verbal communication

• Phone skills

• Listening

• Data entry skills

• Customer focus

• Customer service

• Attention to detail

• Professionalism

• Multi-tasking

• Proficient in relevant computer applications

• Knowledge of customer service practices and principles

• Excellent data entry and typing skills

• Superior listening, verbal, and written communication skills

• Ability to handle stressful situation appropriately

9 working hrs. a day.

6 days a week.

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