# Customer Service & Support Specialist — MLW Hire

Canonical: https://jobxdubai.com/jobs/li-4475543663-customer-service-support-specialist
Location: Abu Dhabi, UAE
Type: full_time · Level: junior
Monthly salary: AED 8,000 to 12,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-05
Apply: https://www.linkedin.com/jobs/view/customer-service-support-specialist-at-mlw-hire-4475543663?_l=en

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## Description

We're looking for a Customer Service & Support Specialist to be the first point of contact for customers, offering timely and accurate help.

Key Responsibilities

• Answer customer questions via phone, email, and chat

• Troubleshoot and resolve issues efficiently

• Keep accurate records of customer interactions

• Spot recurring issues and report trends to management

• Support customer satisfaction and retention goals

Requirements

• Customer service experience preferred

• Strong communication and active listening

• Calm and professional under pressure

• Comfortable with support software and multitasking

• Reliable remote setup

Benefits

• Life insurance coverage

• Internet and utility reimbursement

• Performance bonuses

• Mental health days

• Equity or stock options

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## Requirements

Customer service experience preferred; strong communication and active listening; calm and professional under pressure; comfortable with support software and multitasking; reliable remote setup

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