# Store Manager - Etoile La Boutique — Etoile Group

Canonical: https://jobxdubai.com/jobs/li-4475520739-store-manager-etoile-la-boutique
Location: Dubai, UAE
Type: full_time · Level: lead
Monthly salary: AED 12,000 to 18,000 per month (estimated, not employer-stated) (UAE salaries are tax-free)
Posted: 2026-10-05
Apply: https://www.linkedin.com/jobs/view/store-manager-etoile-la-boutique-at-etoile-group-4475520739?_l=en

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## Description

As the Store Manager you will lead the boutique to achieve commercial excellence, elevate CRM, and build a high-performing team that embodies the brands spirit within the dynamic environment instore.

Key Responsibilities:

Sales Achievement

• Conduct sales analysis, follow up on market trends and monitor the competition’s activity

• Propose ways to improve the business: store merchandizing, opening hours, product mix

• Produce quantitative and qualitative sales report

• Be present on the shop floor to generate sales and handle VIP customers

Customer Service

• Identify customer potential needs and use initiatives to meet those needs

• Ensure consistency in customer service delivered and handle all complaints

• Ensure building, maintaining and using the customer database

Stock Management

• Enter all received goods and ensure stock control and proper record of all stock movements

• Supervise the replenishment process to avoid and report any over stock along with the suggested corrective action

• Prepare for the inventory

General Operations

• Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provide feedback accordingly

• Follow up on different issues with Mall Management such as mall promotions, permits, and security

• Monitor customer movement into the shop and detect any theft or violation

• Acquire product knowledge to create product awareness to the customer and monitor inventory and stock availability

• Check sales figures, assist in pricing adjustments

• Organize shop layout, merchandise and display items effectively on shelves

• Decorate and animate window displays as per the brand standards and guidelines

• Conduct regular checks on the organization and cleanliness of the stockroom and shelves

• Ensure staff compliance and proper implementation of procedures

• Ensure smooth and effective running of daily activities

Merchandising

• Maintain high standards of Visual Merchandising housekeeping in terms of cleanness, display, lighting and stock rotation

• Implement all merchandising as per the brand’s visual merchandising guidelines

• Conduct daily walkthroughs to check presentation standards

People Management

• Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff

• Can be involved in the recruitment process of Shop Staff and Sales Executives within the domain

• Manage, engage and delegate the responsibilities of the team reporting to him/her

• Conduct the appraisal and assessment of own team members

• Responsible for coaching and training own team members

Communication with different departments

• Reconcile daily reports with Accounting Department

• Ascertain proper labeling and receipt of shipments with PSAS Department

• Ensure accurate figures on POS system with IT department as well as proper running of finger scan machine with HR Department

Communication with Retail Manager

• Prepare, discuss and set staff monthly objectives

• Supervise stock transfers and present monthly feedback on product movement

• Discuss staff-related issues such as annual leave, confirmations and ensure proper adherence to policies in practice

• Assist in the Development of a succession plan for the Boutique and report on staff performance and progress

• Provide relevant reports on periodic sales and stock movements to assist in buying/buying reviews if necessary

Your Profile:

• Proven experience managing a luxury retail boutique for at least 3 years, ideally in luxury evening wear and dresses.

• Strong leadership, business acumen, and passion for delivering world class customer experiences.

• Deep understanding of CRM, luxury clientele and evolving luxury retail trends.

• Excellent communication, people management, and problem-solving skills.

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